Field Service Engineer

About the role

This role involves on-site start-up, installation, and commissioning of front-end automated semiconductor equipment, ensuring proper setup and functionality. You will perform regular maintenance and preventive care on semiconductor equipment, diagnose and resolve equipment issues efficiently, and implement continuous enhancement programs to achieve peak performance and reliability. You will coordinate logistics activities related to equipment installation, maintenance, and repair, conduct comprehensive training sessions for customers' engineers and technicians, and develop and maintain strong relationships with customers.

Key responsibilities

• Conduct on-site start-up, installation, and commissioning of front-end automated semiconductor equipment, ensuring proper setup and functionality
• Perform regular maintenance and preventive care on semiconductor equipment to ensure optimal performance
• Diagnose and resolve equipment issues efficiently to minimize downtime, applying advanced troubleshooting techniques
• Implement continuous enhancement programs on machines to achieve peak performance and reliability
• Identify opportunities for improvement and work proactively to enhance equipment capabilities
• Coordinate logistics activities related to equipment installation, maintenance, and repair, ensuring timely delivery and setup
• Manage the inventory and availability of spare parts and tools
• Conduct comprehensive training sessions for customers' engineers and technicians, ensuring they are proficient in operating and maintaining the equipment
• Provide ongoing support and technical assistance to customers as needed
• Develop and maintain strong relationships with customers, ensuring their satisfaction with the equipment and services provided

About you

• Diploma in Electrical/Electronic/Mechatronic Engineering
• Minimum 2 years of relevant experience in Semi-con industry
• Self-starter who is able to work independently under minimum guidance
• Ability to analyse and address all potential equipment failures
• Knowledge / experience in semiconductor-related equipment
• Good communication and interpersonal skills
• Able to work in cleanroom environment
• Willing to travel overseas for work support and training
• Able to work overtime/standby after office hours, weekends and public holidays/periodic night shifts
• Ability to lift and handle equipment and parts as needed
• Candidates with no experience are welcome to apply