Fuller Technologies - USA
Field Service Engineer
1 month ago
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Important information
Salary:
$95,000 – $120,000 / year
Location:
Allentown, PA, USA
Work mode:
Onsite
Published on:
16 September 2026
What they need
Field Service Engineer – Ventomatic® / Industrial Packaging Equipment
Fuller Technologies
Fuller Technologies is seeking a hands-on Ventomatic® Field Service Engineer to support the installation, commissioning, troubleshooting, maintenance, and optimization of Ventomatic equipment at customer sites throughout the United States and the Americas.
This is a U.S.-based, travel-intensive position. Candidates must currently reside in the United States and be authorized to work in the U.S. without current or future employer sponsorship. Travel is approximately 80% and may include extended customer-site assignments.
We are especially interested in candidates with direct Ventomatic® equipment experience or experience supporting cement packing, palletizing, bagging, bulk loading, dispatch, or similar automated material-handling systems.
What You'll Do
- Install, commission, troubleshoot, maintain, and optimize Ventomatic® equipment and systems at customer sites.
- Support cement packing, bagging, palletizing, conveying, bulk loading, and dispatch equipment.
- Diagnose complex mechanical, electrical, instrumentation, controls, and automation issues.
- Perform equipment inspections, preventive and corrective maintenance, startup support, and root-cause analysis.
- Support PLCs, HMIs, VFDs, sensors, motors, actuators, instrumentation, and other field devices.
- Lead or support equipment installation and commissioning activities from initial setup through customer acceptance.
- Provide hands-on technical support during equipment failures and production-critical situations.
- Train customer operators and maintenance teams on equipment operation, troubleshooting, and maintenance.
- Identify opportunities for equipment upgrades, service improvements, and process optimization.
- Prepare service reports and communicate technical findings and recommendations to customers and internal teams.
- Work closely with Fuller engineering, product, automation, and service teams to resolve technical issues.
What We're Looking For
- Direct Ventomatic® equipment experience is highly preferred.
- Experience with cement packing, palletizing, bagging, bulk loading, dispatch, or automated material-handling equipment is strongly preferred.
- 3+ years of field service, commissioning, maintenance, or related heavy industrial experience.
- Cement industry experience strongly preferred.
- Strong mechanical and electrical troubleshooting skills.
- Experience with industrial controls and automation, including PLCs, HMIs, VFDs, instrumentation, sensors, and field devices.
- Experience with equipment installation, startup, commissioning, and troubleshooting at customer sites.
- Ability to independently diagnose problems and make sound technical decisions in the field.
- Strong customer-facing communication skills.
- Fluent written and spoken English.
- Bachelor's degree in Mechanical, Electrical, Electronic, Automation Engineering, or a related technical discipline preferred; equivalent relevant experience will be considered.
- Must currently reside in the United States.
- Must be authorized to work in the United States without current or future employer sponsorship.
- Must be willing and able to travel approximately 80%, primarily to customer sites throughout the United States with additional travel across the Americas as needed.
- Ability to meet customer-site safety and access requirements.
Ideal Background
You may be a strong fit if you have worked as a Ventomatic Field Service Engineer, Cement Packing Engineer, Commissioning Engineer, Packaging Equipment Service Engineer, Automation Field Service Engineer, or Cement Plant Packing/Maintenance Engineer and have hands-on experience keeping complex industrial equipment running in the field.
Candidates with direct experience servicing Ventomatic® packing and dispatch systems are strongly encouraged to apply.
You should be proficient in:
- PLC Troubleshooting Skills
- Bachelor's Degree
- Industrial and Manufacturing Engineering
- Electrical Schematics
- Troubleshooting Skills
- Machine Building/Assembling
- Troubleshooting Industrial Automation Equipment
- Process Engineering
- Production Optimization
- PLC Programming Experience
- SCADA Experience
- Pneumatics Troubleshooting
- Industrial Electrical Experience
- Field Service Readiness
- Industrial Electrical Systems
- Electrical Systems & Diagnostics (Heavy Equipment)
- Electrical Schematic Reading
- Equipment Installation & Wiring
Machines & technologies you'll use:
- Palletizer
- Cement Manufacturing
- cement packing
- cement process
- commissioning
- process optimization
- ventomatic
- field service
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