Field Service Engineer

Our Purpose

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported by innovating and learning something new every day.

We cultivate a culture of inclusion for all employees that respect their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

• Comply with the Company's Code of Conduct and all policies, regulations and company rules.
• Support Engineering and Technician as leaders to make them successful in leading the project i.e., use your knowledge/skills as engineer to help develop the technicians.
• Encourage and Support Team in identifying and making Improvements throughout the project.
• Co-ordinates and negotiates with Engineering and PSG team including oversea organization concerning technical issues related to the product.
• Coordinate with Customer Test Equipment Team to ensure effective planning, organization, and delivery of system service breakdown.
• Execute tasks/assignments that are well defined by Manager.
• Initiate, recommend or provide solutions through designated channels.
• Interaction normally requires the ability to gain cooperation from others, conducting presentations of technical information concerning specific projects or schedules.
• Verify the implementation of solutions, Review outcomes supervised impact only the team under responsibility direct supervision should be protection erroneous decisions will have moderate impact on the near-term success of the function or division. (e.g., delays in schedule).
• Build and maintain positive relationships with customers, delivering high standards of customer service.
• Work safely by following standard procedures.
• Operate process equipment, process control, and other equipment related to the production tester according to the work instructions.
• Acquire full understanding and knowledge for tester operations, train other operating technicians as requested.
• Record observations on quality report and all abnormal conditions to shift engineer or supervisor at once.

All About You

It’s you we are looking for!
 
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

• Preferred local nationality.
• BS or higher in Mechatronics, Electronics and Electrical or other Engineering disciplines.
• Experience in HDD test systems or related experience 5+ years.
• Computer literacy and Proficiency in Microsoft Office tools such as PowerPoints, Excel, and Word.
• Good communication, listening and writing in English skills will be advantageous.
• Exhibits advanced technical knowledge in Mechatronics, Mechanical, Electrical, and Electronics Engineering, enabling effective leadership in automation and equipment-related operations.
• Assign or change job responsibility to FSE and Technicians.
• Initiate action to prevent the occurrence of any non-conformity relating to the product, process, equipment, and quality system.
• Required competencies include:

o Test equipment setup

o Control systems

o Documentation readiness

o Process control

o Statistical Process Control (SPC)

o FMEA

o Control Plans

o Quality systems

o Equipment reliability improvement

o Root cause analysis (5 Why analysis, DOE, 8D).

o MTBF/MTTR

o Failure rate trending

o Pareto analysis

o Predictive/Proactive maintenance

o Equipment health monitoring

We are hiring 2 positions.

We are only considering candidates local to position location and are unable to provide relocation for this position.

This position is not eligible for visa sponsorship.

Benefits: Teradyne offers a variety of robust health and well-being benefit programs, including annual health screening, dental, fitness/gym membership reimbursement, insurance, Provident Fund, ESPP and more.