Field Service Engineer

Role & responsibilities

• Perform troubleshooting, maintenance, and repair of electronic machines and hydraulic systems at customer sites.
• Provide technical support and guidance to customers, ensuring their equipment is operating efficiently.
• Regularly communicate with clients to provide status updates and follow-up on service requests.
• Travel to customer locations as required to perform maintenance or resolve technical issues.
• Maintain accurate service records and report on service activities.
• Ensure customer satisfaction through timely and effective service delivery.

Preferred candidate profile

• Excellent written and verbal communication skills, including proficiency in mail communication for effective interaction with clients and internal teams.
• Ability to handle follow-ups and maintain professional customer relations.
• Open to travel to various customer locations for service support.
• Strong problem-solving skills and attention to detail.

Job Type: Full-time

Pay: ₹35,000.00 - ₹42,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Life insurance
• Paid sick time
• Provident Fund

Work Location: In person