Field Service Engineer

勤務地

北海道, 千歳市

雇用形態

正社員

給与

450万円 ~ 550万円

募集要項

Field service engineer role.

For the first 6 months, the candidate will be trained in one of the following location: Kumamoto, Yamanashi, Miyagi, Iwate prefecture. then go back to Chitose, Hokkaido.

The candidate must have some experience in large machine maintenance , installation and trouble shooting as a field engineer , ideally 5 years, but open for 3yrs.

Location: Chitose city, Hokkaido, Japan

Language: Japanese N2 or N3 level (Must), English (intermediate-business level)

Key Responsibilities

• Perform on-site installation, servicing, modification, and repair of semiconductor manufacturing equipment
• Conduct diagnostics, troubleshooting, preventive maintenance, and system repairs
• Maintain accurate service records and technical reports
• Coordinate with team members, supervisors, and customers to minimize equipment downtime
• Order, replace, and install equipment parts as needed
• Respond to emergency service calls and work flexible shifts, including weekends when required
• Provide operational and maintenance training to customer technicians
• Execute equipment upgrades and modifications as necessary
• Stay updated on tools and equipment through training, manuals, and technical resources
• Follow standard procedures to analyze issues and implement effective solutions
• Ensure proper use, maintenance, and security of company assets (e.g., tools, vehicles)
• Maintain professional conduct and compliance with on-site standards and policies
• Communicate effectively with customers to understand needs and resolve issues
• Build strong working relationships with internal teams and external stakeholders
• Collaborate in a team-oriented environment to ensure high customer satisfaction
• Adhere strictly to workplace safety standards and practices
• Handle engineering change requests (ECO) efficiently and maintain composure under pressure
• Perform additional duties as assigned
• Maintain confidentiality of company and customer information

応募必要条件

職務経験

3年以上

キャリアレベル

中途経験者レベル

英語レベル

ビジネス会話レベル

日本語レベル

ビジネス会話レベル

最終学歴

大学卒： 学士号

現在のビザ

日本での就労許可が必要です

スキル・資格

Qualifications & Skills

• Bachelor’s degree in Engineering or related field
• Basic understanding of the semiconductor industry
• Ability to read and interpret technical drawings, mechanical diagrams, and electrical schematics
• Knowledge of gas systems used in semiconductor processes is a plus
• Strong troubleshooting and problem-solving skills
• Ability to follow detailed instructions in English accurately and consistently
• Good communication and interpersonal skills
• Team-oriented with the ability to collaborate effectively
• Willingness to work overtime and flexible schedules when required
• Cleanroom training and basic industry safety knowledge (preferred or to be acquired)
• High level of professionalism, reliability, and adaptability

勤務地

• 北海道, 千歳市

労働条件

雇用形態正社員給与450万円 ~ 550万円

業種: 電気・電子・半導体

職種

ICTスペシャリスト（IT・Web・通信系） > 社内SE・システム管理

技術系（電気・電子・半導体） > 生産技術・製造技術・エンジニアリング（電気・電子・半導体）