Field Service Engineer

Key Responsibilities

Perform on-site installation, start-up and commissioning of front-end automated semiconductor equipment in a wafer fabrication environment.

Carry out preventive maintenance, servicing, repairs and equipment modifications.

Diagnose and troubleshoot equipment faults, and implement corrective actions to minimise downtime.

Identify and implement improvements to equipment performance, reliability and uptime.

Coordinate spare parts, tools and logistics required for installation, maintenance and repair activities.

Provide on-site technical support and train customers’ engineers and technicians on equipment operation and basic maintenance.

Maintain service reports and maintenance records, and escalate unresolved technical issues to the relevant technical teams.

Maintain good working relationships with customers and internal teams, and represent the company professionally at customer sites.

Follow customer site safety procedures, cleanroom protocols and safe equipment handling practices.

Requirements

Diploma or Degree in Electrical, Electronic, Mechatronic Engineering or a related discipline.

Preferably with at least 2 years of relevant experience in semiconductor equipment installation, maintenance or servicing. Fresh graduates and candidates without semiconductor industry experience are welcome to apply; training will be provided.

Able to work independently and as part of a team, with a willingness to learn and take initiative.

Strong analytical and problem-solving skills to diagnose and resolve equipment issues.

Knowledge of or exposure to semiconductor manufacturing equipment is an advantage.

Good communication and interpersonal skills to work effectively with customers and internal teams.

Work Environment and Operational Requirements

Able to work in a cleanroom environment in accordance with customer site safety and operational requirements.

The role involves lifting and handling equipment parts and tools in accordance with safe handling procedures.

Willing to travel between customer sites as required.

Willing to travel overseas, including South Asia, for customer support and technical training when required.

Willing to provide standby support and work overtime, weekends or public holidays when required to meet customer operational needs.

Shift work may be required depending on customer site operational requirements.

Only shortlisted candidates will be notified.