Field Service Engineer

Job Description Summary Responsible for managing all resources and logistics required to perform services and maintenance activities on customer sites. You will contribute to the maintenance, repair, and refurbishment of products, encompassing both preventive and remedial services. You will operate within a well-defined operational framework, following step-by-step sequences to achieve high-quality results.

Job Description Roles and Responsibilities

• Execute operational and maintenance tasks for wind turbines across customer-owned wind farms in the assigned region, ensuring reliable and seamless functionality.
• Perform corrective maintenance on wind turbines, including repair and replacement of electronic components, motors, brushes, and other parts as required.
• Deliver high-quality service solutions to customers, covering operations, SCADA, maintenance, troubleshooting, and overall support for wind energy products.
• Plan and carry out preventive and predictive maintenance activities proactively to ensure optimal turbine performance and availability.
• Coordinate with cross-functional teams such as ROC, sourcing, and engineering to resolve site technical issues effectively.
• Support wind energy projects as needed, performing duties within the scope of operations and maintenance.
• Ensure timely and accurate completion of technical reports, service records, and other business documentation.
• Assist in and maintain basic knowledge of major component replacement activities.
• Work comfortably at heights while performing operations and maintenance tasks.
• Carry out inspection and realization of internal and external components in wind turbines.
• Investigate reported issues, identify root causes, analyze undesirable trends, and document findings for improvement.
• Comply with work instructions, regulatory and compliance guidelines, and company EHS standards and procedures.

Qualifications

• Diploma or Degree in Engineering (Electrical, Electronics, Power Electronics, or Mechanical).
• Minimum 4 years of experience in wind turbine field service or wind project execution.
• Good verbal and written communication skills in English for effective customer interaction and clear documentation.
• Ability to work efficiently without direct supervision.
• Strong customer service mindset.
• Willingness and ability to travel domestically and internationally.

Desired Characteristics

• Experience in onshore wind service operations.
• Familiarity with ERP systems such as SAP or Oracle.
• Experience using project planning tools such as Microsoft Project or Primavera.
• Exposure to sourcing and supplier qualification processes.
• Experience with SQDC, Quality audits, Kaizen, and PDR activities.

Additional Information Relocation Assistance Provided: No

• This is a remote position