Field Service Engineer

Key Responsibilities

Installation & Commissioning

* Install and commission laser machines at customer locations.

* Assist in machine setup, testing and calibration.

* Ensure machines are functioning as per required specifications after installation.

* Conduct machine trials and basic performance checks.

Customer Training

* Provide basic operational and technical training to customers/operators.

* Explain machine operation, safety procedures and routine maintenance.

* Address basic technical queries raised by customers.

Service & Troubleshooting

* Attend service calls at customer locations.

* Diagnose and troubleshoot electrical, electronic, mechanical and machine-related problems.

* Carry out corrective maintenance and replacement of faulty components wherever required.

* Coordinate with the company's technical team for complex technical issues.

Preventive Maintenance

* Conduct scheduled preventive maintenance of laser machines.

* Inspect machine components and identify potential problems.

* Ensure machines remain in proper working condition and minimize downtime.

* Maintain service records and submit service reports after customer visits.

Field Support

* Travel extensively within the assigned territory for installation, commissioning and service activities.

* Attend breakdown/service calls at customer premises.

* Maintain professional communication and good customer relationships.

* Coordinate with the Head Office/service team regarding machine status, spare parts and technical issues.

Pay: From ₹23,000.00 per month

Benefits:

• Flexible schedule
• Provident Fund

Work Location: In person