Field Service Engineer

Job Information

Industry : Electronics

Work Experience: 0-1 years

City: Bangalore

Salary Range: As per company policy

No of positions: 2

Requirements

Basic Education: ITI / Diploma / Bachelor's degree in Information Technology, Electrical, Electronics, Mechanical or related field

Key Skills

• Freshers / any experience in customer support, technical support, IT support or similar role
• Experience with troubleshooting and problem-solving in a technical environment / EMS, SMT Indusrty
• Excellent communication and interpersonal skills to effectively interact with customers and internal teams
• Ability to work well in a team as well as independently with minimal supervision
• Customer-oriented mindset and passion for delivering high-quality service

Job Description

This is a full-time on-site role located in Bengaluru for a Customer Support Engineer. The Customer Support Engineer will be responsible for providing technical support to customers, answering their queries and resolving their issues. They will also collaborate with cross-functional teams to identify customer needs and provide solutions, and will work closely with the development / Support team to ensure smooth product delivery, Installation and Commissioning and After Sales Support.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Paid sick time
• Paid time off

Work Location: In person