Field Service Engineer

Job highlights

• Bachelor s degree in engineering,Electronics,Mechanical,or related field (or equivalent experience)
• Familiarity with diagnostic tools,software,and hardware installation. Certification in relevant technical areas (optional but advantageous)
• Preferred .
• Experience with product demos and customer training. .

Job Summary

We are seeking a skilled and customer-oriented Field Service Engineer to join our team. The ideal candidate will be responsible for the installation,
setup, and demonstration of our products at client sites, ensuring optimal performance and customer satisfaction. This role requires a mix of technical
expertise, problem-solving skills, and excellent communication abilities.

Key Responsibilities:

• Perform installation, configuration, and testing of products and equipment at customer sites.

• Conduct product demonstrations and training sessions for clients, explaining features and usage.

• Troubleshoot and resolve technical issues on-site, providing timely solutions.

• Maintain accurate service reports and documentation for installations, demos, and maintenance.

• Collaborate with sales and support teams to ensure smooth delivery of products and services.

• Provide technical support and guidance with the client s post-installation.

• Ensure compliance with safety standards and company policies during all field operations.

Qualifications & Skills:

• Bachelor s degree in engineering, Electronics, Mechanical, or related field (or equivalent experience).

• Proven experience in field service, installations, or technical support.

• Strong technical troubleshooting skills and ability to learn new products quickly.

• Excellent communication and interpersonal skills for client interaction.

• Ability to travel frequently and work in diverse environments.

• Customer-focused attitude and problem-solving mindset.

Preferred

• Experience with product demos and customer training.

• Familiarity with diagnostic tools, software, and hardware installation.

• Certification in relevant technical areas (optional but advantageous).