Field Service Engineer

Purpose of job

Our aim is to become a market leader in the provision of Electric Vehicle charging solutions to Local Authorities and Businesses as part of our strategy to lead the transition to zero carbon.

The goal is to undertake an ambitious electric vehicle charging installation program, deploying high volume and quality EV installations across the nation. Our aim is to make the world a better place, one charge point at a time.

As a Field Service Engineer in our Technical Operations Team, you will play a vital role in making sure our charging network is operating at the best. The Field Service Engineer will be responsible for maintaining a maximum uptime percentage of the whole EV Network across the UK.

Are you an engineer with a background in electricity? Do you want to be part of a fast-Are you an electrician looking for something slightly different, where every day is different, new technology is at the forefront? Do you want to be part of an organisation that puts health and safety first and quality a close second, take pride in what you do? Then Zest is looking for you!

Key Accountabilities

The role is responsible for the following:

• Perform all on-site activities in relation to the commissioning, servicing, repair and maintenance of our EV charging network.
• Troubleshoot and investigate chargers both remotely and on-site.
• Plan and organize your own workload for the week ahead.
• Routine maintenance and reactive maintenance of the chargers in relation to agreed SLA’s.
• Work alongside other FSE and the Network Operations Manager to maintain the uptime on the network as set out in the board objectives and goals on both AC and DC assets across the network.
• Plus, any other duties as required.

Knowledge and Skills:

• NVQ Level 3 trained
• Inspection and testing experience and qualified.
• Working on your own and part of a team with good troubleshooting skills.
• BS7671 Wiring Regulations current edition Certification.
• EV charge point knowledge preferred.
• Working knowledge of UK HSE regulations.
• Good IT and electrical skills / knowledge.
• Understanding of ISO requirements and management systems.
• Driving licence required and able to travel across the UK, including some European travel.

Behaviours:

• Delivery focused and committed to achievement of project/company goals.
• Excellent written and oral communication skills, with a strong attention to detail.
• Innovative thinking skills with the ability to challenge the status quo.
• Analytical approach to problem solving.
• Good interpersonal skills & the ability to communicate at all levels.
• Ability to work independently with little direction and with a sense of energy, ownership, and personal commitment.
• The ability to work collaboratively as part of a team.

Qualifications:

Essential:

• Electrically Qualified / Electrician
• BS7671 Current Edition Certification
• 2391 Inspection & Testing or Equivalent
• CSCS/ECS Card or equivalent H&S Recognition.

Desirable:

• Other Electrical qualifications.
• EV Experience in a similar role.

Zest is an equal opportunity employer, committed to the values and ultimately societal benefits of diversity, equity, and inclusion.

We welcome applications from all backgrounds and are proud to support the Armed Forces Covenant, Disability Confident scheme, and Care Leaver Covenant as part of our commitment to an inclusive and supportive workplace.

Job Types: Full-time, Permanent

Benefits:

• Company car
• Company events
• Cycle to work scheme
• Health & wellbeing programme
• Referral programme
• Sick pay

Application question(s):

• Are you a qualified electrician?

Licence/Certification:

• CSCS/ECS Card or equivalent (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in West London