Field Service Engineer – Full Time | Competitive

Reports to: Service Manager

Hours: Full-Time, Permanent

Location: South West Depot

Salary: Competitive

Job Purpose

This role offers a great opportunity for an experienced Service Engineer. You will play a key role in supporting the Service Department by performing maintenance and repairs on customer-owned diesel generators and our rental fleet. This position requires a high degree of customer interaction and collaboration with various departments, so a strong customer service focus is essential.

Key Responsibilities

• Perform routine servicing and maintenance of diesel generators for both customer-owned and rental equipment. Service and Repairs
• Diagnose faults and carry out repairs on customer and rental generators, ensuring quick resolution of any issues. Site Surveys
• Conduct site surveys as requested to assess service needs and maintenance requirements. On-Call Duty
• Participate in the company’s on-call rota system to provide timely assistance during off-hours. Health & Safety Compliance
• Follow the Company Health & Safety Policy, maintaining clean and orderly workspaces, including company vehicles.
• Comply with all aspects of the company ISO standards ISO 9001, ISO 45001, ISO 14001 and ISO 50001 procedures. Proactively contributing to our continuous improvement programme.

Skills and Experience

• A relevant qualification in Mechanical or Electrical Engineering, Diesel Fitting, or Plant Maintenance (e.g., City & Guilds, BTEC)
• Alternatively, completion of an approved apprenticeship in Mechanical or Electrical Engineering
• Proven experience in servicing and repairing generator sets, particularly FG Wilson, Cummins, or similar (Essential) Troubleshooting & Communication
• Strong fault-finding skills and effective communication abilities Field Service Experience
• Prior experience working in a field service role (advantageous) Driving & Licencing
• Full driving licence required Customer Awareness
• Demonstrated ability to understand and meet customer requirements efficiently and effectively Independence and Teamwork
• Capable of working independently and as part of a team Competency Cards
• ECS/CSCS or CCNSG competency card preferred but not essential (training can be provided if necessary)

What we offer

• EOT Bonus Scheme – benefit from the company’s success by receiving a share of its profits.
• Training, upskilling, and career progression
• Holiday Buy & Sell Scheme
• Company pension scheme
• Power Electrics reimburses £150 of the £250 policy excess, leaving £100 payable by the employee. The £150 reimbursement is a taxable benefit, so the employee’s net cost will depend on their individual tax position
• Life assurance scheme with access to healthcare support and counselling services
• 23 days holiday (plus bank holidays) – increasing with length of service up to 28 days
• Cycle to Work Scheme – tax-efficient bike purchase program
• Employee Referral Scheme – earn rewards for referring qualified candidates

Overtime Rates

Days

Time

Rate

Monday to Friday

12am to 4am

Double Time

Monday to Friday

8am to 5pm

Standard Time

Monday to Friday

5pm to Midnight

Time and Half

Saturdays

12am to 4am

Double Time

Saturdays

4am to Midnight

Time and Half

Sundays & Bank Holidays

All hours

Double Time

Our philosophy

At Power Electrics, we welcome a variety of cultures, experiences, and backgrounds. We ensure that all management decisions made regarding employment are done with fairness and without regard to race, colour, religion, sex, age, disability, or sexual orientation. We are solely committed to adhering to the principles of equal and inclusive employment.

Due to the nature of our work, DBS checks are required, and any offer is dependent on satisfactory references being obtained.

All applicants must be eligible to work in the U.K.

NO AGENCIES

To apply forward your CV and covering letter to [email protected]

If you do not hear from us within two working weeks, then your application has not been successful on this occasion.