Field Service Engineer – HP Indigo

Field Service Engineer - Sign & Display

We are seeking a highly motivated Field Service Engineer Sign & Displayto join our dynamic team.

Currie Group Pty Ltd is a market-leading supplier to the graphic arts industry across Australia and New Zealand. Proudly an ALDUS™ company, we bring more than 75 years of industry experience, strong customer and supplier partnerships, and a comprehensive end-to-end portfolio of equipment, technology, consumables and technical services.

If you have expertise in the printing industry, enjoy troubleshooting, operating machinery and committed to delivering exceptional customer service we want to hear from you.

Key Responsibilities:

• Provide onsite technical support, installation, maintenance, troubleshooting, and repair services to EFI, EPSON, CANON & ELITRON products.

• Perform preventative maintenance and system upgrades for customers in the printing industry.

• Support customers with technical inquiries, offering expert advice on equipment operations, system integration, and workflow optimization.

• Collaborate with the technical team to develop solutions for complex client needs and technical challenges.

• Manage service schedules, ensure timely completion of service requests, and maintain high customer satisfaction levels.

• Conduct training for clients on equipment operation and maintenance best practices.

• Maintain accurate service records, including reports on service activities, parts used, and recommendations for future upgrades.

Requirements:

• Experience in the printing industry (flexographic, digital, offset printing, finishing, etc.)

• Strong knowledge of printing machinery, control systems, and software.

• Proven experience in operating, troubleshooting, maintenance, and repair of printing equipment.

• Ability to work independently and manage your service schedule effectively.

• Excellent communication and customer service skills.

• Ability to work under pressure and manage multiple tasks simultaneously.

• A valid driver’s license and willingness to travel.

• Degree or qualification in Engineering, Electronics, Mechatronics, or a related technical field is desirable.

What We Offer:

• Competitive salary with performance-based incentives.

• Ongoing training and professional development opportunities.

• Supportive work environment with opportunities to grow within a leading company in the printing sector.

• The chance to work with cutting-edge technology and innovative printing solutions.

How to Apply:

If you are passionate about Field Service Support in the printing industry and have the technical expertise to back it up, apply now!

Please submit your resume and a cover letter outlining your experience and qualifications to:

Allison Whitelaw

National Service Leader – Australia

Currie Group Pty Ltd

[email protected]