Field Service Engineer II

About this role

Maximizes the cost value proposition of high-end laboratory instrumentation byanalyzing direct support services, vendor delivered services, and partmanagement in relation to the life cycle cost of the instrument portfolio.

This isa fully onsite role Monday-Friday in Cambridge, MA. A company-owned vehiclewill be provided.

What you’ll do

Performs advanced-level, scheduled and unscheduled troubleshooting/services onspecialty equipment, instruments, and systems specific to the pharmaceuticalresearch & development industry.

Product line support: Agilent, Waters, Thermo Scientific. Chromatographyexperience is a must.

Possesses the in-depth technical knowledge required for performing complex,analytical service procedures, instrument qualifications, and calibrationtasks.

Assists the supervisor in monitoring and scheduling operations of techniciansresponsible for installing, calibrating, repairing, and performing preventivemaintenance on electronic, electro-mechanical, and mechanical instrumentationaccording to client specifications.

Develops methods and procedures pertaining to service and calibration ofspecialized instrumentation.

Monitors instrument and part reliability; makes alternate service, supplier andparts recommendations.

Provides manager and client guidance regarding platform reliability andreplacement, based on LCAM and RCM principles.

Organizes work processes and leads project assignments forinstrumentation/calibration staff in order to fulfill contractual obligationsto the client.

Reinstalls, tests, evaluates, calibrates, and maintains instruments or devicesupon completion of repairs.

Documents daily records of inspections, maintenance activity, repairs, andother work performed within approved guidelines and procedures.

Communicates with customer staff and outside contractors in the calibration,repair, and operation of equipment, as necessary. Coordinates with outsidecontractors regarding repairs covered by maintenance agreements.

Provides detailed technical training and orientation to staff and colleagues onspecialized instrumentation or techniques.

Performs other duties as assigned.

What you’ll need

Bachelor's degree required. Minimum oftwo years of related experience and/or training. Degree preferred in scientificfield of study preferred or equivalent related work experience.

Seven years of experience in instrumentation and control or installing,calibrating, maintaining and repairing equipment or equivalent experience.

Previous experience in pharmaceutical research and development industryincluding the making of chemical standards using appropriate techniques forweighing, pipetting, mixing, diluting, and verifying concentrations.

About CBRE:
When you join CBRE, you become part ofa global leader in commercial real estate and investment services that helpbusinesses and people thrive. We are dynamic problem solvers andforward-thinking professionals who create significant impact! Our collaborativeenvironment is built on our shared values — respect, integrity, service, andexcellence — and we value the varied perspectives, backgrounds, and skills ofour people. At CBRE, you have the opportunity to chart your own course andrealize your full potential!

Disclaimer:
Applicants must be currentlyauthorized to work in the United States without the need for visa sponsorshipnow or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training and experience. The compensation range is about $140,000 to $160,000 annual base salary depending on experience. The compensation offered to a successful candidate will depend on the candidate’s skills, qualifications and experience.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).