FIELD SERVICE ENGINEER – MECHANICAL

Are you passionate about advanced technologies and eager to work in leading industrial environments? Do you enjoy solving technical challenges, training users, and learning within a stimulating and nurturing global community? Join Sidel, a global leader in food, beverage, and personal care packaging solutions, as a Field Service Technician. You will be trained and supported to master high-tech equipment deployed at major industrial clients in Europe and abroad.

Your Mission

Your main responsibilities

• Install, commission and test Sidel equipment, including single machines and complete production lines
• Troubleshoot, prevent and adopt corrective maintenance on electrical, mechanical and automated machines within high-speed production lines
• Execute precise technical diagnostics, share feedback with internal support teams and propose corrective actions
• Administrate equipment upgrades and optimisation, including hardware and software updates
• Collaborate closely with project managers and technical support teams to ensure customer satisfaction
• Train and empower client operators and maintenance technicians to ensure efficient equipment handling
• Report after sales opportunities detected on Customer site;
• Comply fully with Sidel and client safety rules, with clear communications throughout interventions

Your Profile

Your profile

• Technical degree (automation, mechatronics, electrotechnics, industrial maintenance…)
• Strong technical curiosity and eagerness to learn continuously
• Field experience preferred or strong motivation to learn on the job
• Fluent in English, essential for working in a multicultural team
• Willingness to travel extensively (often >80% of the time) and adapt to different international environments
• Excellent interpersonal skills and customer service mindset

What we offer you

• A comprehensive training program, combining factory learning, hands-on field sessions and digital training
• Attractive benefits: travel bonuses, health insurance, provident fund, profit-sharing, paid leave, holiday bonus
• Opportunity to work on technologically advanced machines recognised worldwide
• A key role with prestigious clients, major industrial groups in food, beverages, home and personal care sectors
• An international, dynamic team and a modern, collaborative working environment that prioritises well-being and personal and professional growth.

By applying to this vacancy, the applicant acknowledges and agrees to the processing of his/her personal data included in the job application, as per Art. 13 of the Legislative Decree nr. 196 dated June 30th , 2003 “Italian data personal protection code” and per Art. 13 GDPR ( EU Regulation 2016/679 ).

Contract Type

Permanent

Country

ITALY

Location

Parma