Field Service Engineer (Medical Device)

Company Overview

Telistar is a One-Stop End-to-End Service Solutions Provider specializing in tailored service delivery for service-centric organizations. With over 50 years of combined experience, Telistar empowers clients to enhance profitability, productivity, efficiency and control.

Job Summary

Coordinate preventive maintenance schedules and field service operations to ensure timely service delivery and customer satisfaction.

Responsibilities

Troubleshoot and repair medical equipment to restore functionality and ensure safety

Perform scheduled maintenance following defined scope and standard operating procedures to maintain equipment reliability

Complete and close service calls with detailed and accurate service reports to document work performed

Manage customer interactions and escalate issues appropriately to resolve service concerns promptly

Preferred competencies and qualifications

Experience working with medical equipment to enhance troubleshooting and repair effectiveness

Telistar is a One-Stop End-to-End Service Solutions Provider (SSP). We specialise in tailoring the right solutions for service-centric organizations with the aim of enhancing Profitability, Productivity, Efficiency and Control (PPEC).Customising our service delivery processes and management styles to fit into the culture and workplace environment of our clients, we are highly adaptable towards our client's needs and understand that there is no "one-size-fits-all" mentality for the services industry.With our Total Service Management (TSM) Solutions and a strong team with a combined service experience of more than 50 years in the industry, we give our clients the necessary support to allow them to focus on their core business and maximise their full potential in an increasingly competitive market.Aspiring to be the leading Service Solutions Provider in the Asia Pacific Region, Telistar gives uncompromising dedication in Empowering Solutions Through Services for clients to achieve their Strategic Business Objectives.