Field Service Engineer – Sign and Display

Field Service Engineer – Labels & Packaging Printing

Are you an experienced field service engineer with a passion for labels and packaging within the printing industry?

We are seeking a highly motivated Field Service Engineer to join our dynamic team.

Currie Group Pty Ltd is a market-leading supplier to the graphic arts industry across Australia and New Zealand. Proudly an ALDUS™ company, we bring more than 75 years of industry experience, strong customer and supplier partnerships, and a comprehensive end-to-end portfolio of equipment, technology, consumables and technical services.

If you have technical expertise in the printing industry, enjoy troubleshooting, and are committed to delivering exceptional service to clients, we want to hear from you, Supporting world class brands such as HP Indigo, AB Graphics, OMET, Karlville & many others ……. no day is the same.

Key Responsibilities:

·         Provide onsite installation, maintenance, troubleshooting, and repair services for labels and packaging printing equipment.

·         Perform preventative maintenance and system upgrades for customers in the labels and packaging industry.

·         Support customers with technical inquiries, offering expert advice on equipment operations, system integration, and workflow optimization.

·         Collaborate with the technical team to develop solutions for complex client needs and technical challenges.

·         Manage service schedules, ensure timely completion of service requests, and maintain high customer satisfaction levels.

·         Conduct training for clients on equipment operation and maintenance best practices.

·         Maintain accurate service records, including reports on service activities, parts used, and recommendations for future upgrades.

Requirements:

·         Experience in the labels and packaging printing industry (flexographic, digital, offset printing, finishing, etc.) is essential.

·         Strong knowledge of printing machinery, control systems, and software used in the packaging and labelling sector.

·         Proven experience in troubleshooting, maintenance, and repair of printing equipment.

·         Ability to work independently and manage your service schedule effectively.

·         Excellent communication and customer service skills.

·         Ability to work under pressure and manage multiple tasks simultaneously.

·         A valid driver’s license and willingness to travel.

·         Degree or qualification in Engineering, Electronics, Mechatronics, or a related technical field is desirable.

What We Offer:

·         Competitive salary with performance-based incentives.

·         Ongoing training and professional development opportunities.

·         Supportive work environment with opportunities to grow within a leading company in the printing sector.

·         The chance to work with cutting-edge technology and innovative printing solutions.

How to Apply:

If you are passionate about Field Service Support in the printing industry and have the technical expertise to back it up, apply now!

 Please submit your resume and a cover letter outlining your experience and qualifications to:

Allison Whitelaw

National Service Leader – Australia

Currie Group Pty Ltd

[email protected]