Field Service Maintenance Engineer

About the role

As a Field Service Maintenance Engineer at Sensys Gatso Australia, you will play a crucial role in ensuring the seamless operation of our traffic management solutions across Tasmania. This full-time position is based in Cambridge, TAS 7170, and involves providing responsive, high-quality maintenance services to our Mobile Roadside Operators and our Tasmanian Client.

What you'll be doing

• Performing preventative and reactive maintenance on traffic management equipment, including mobile speed camera equipment, Automatic Number Plate Recognition and Seatbelt/mobile camera detection technologies.
• Conducting regular inspections and diagnostics of vehicles, trailers, trailer pneumatic masts as well as repairs of traffic management equipment to identify and address any issues promptly
• Collaborating with the wider Tasmanian office and the SGA support team to diagnose and resolve technical issues with our systems
• Maintaining detailed records of all maintenance activities and providing progress updates to the team. You will have strong computer literacy skills and be familiar with G-suite applications, JIRA and asset tracking software systems.
• Responding to emergency callouts and resolving issues in a timely manner to minimise disruption and support service delivery. The ability to travel statewide from time to time is required.
• Liaising with mobile roadside operators and other stakeholders to understand their needs and explain technical issues and solutions.

What we're looking for

• Relevant technical qualifications in electrical, electronic, or mechanical engineering, or a related discipline
• Minimum Certificate III/IV level qualification required
• Extensive experience in the maintenance and repair of traffic management equipment or similar industrial systems.
• 3-5 years of traffic management equipment maintenance experience would be highly regarded.
• Strong problem-solving and analytical skills, with the ability to diagnose and resolve complex issues
• Excellent communication and customer service skills, with the ability to liaise effectively with Mobile Roadside Operators and other stakeholders.
• A valid driver's licence, working at heights experience and the willingness to travel intra-state to various sites as required
• A commitment to safety and a proactive approach to identifying and mitigating risks
• Australian work authorisation is required for this position

What we offer

At SGA, we are committed to providing a supportive and collaborative work environment that fosters the growth and development of our employees. We offer a competitive salary, opportunities for career progression, and a range of benefits, including:

• Comprehensive training programs
• Flexible work arrangements to support a healthy work-life balance
• Opportunities to contribute to the community through our corporate social initiatives

Apply now to join our dynamic and innovative team and play a key role in the delivery of our industry-leading traffic management solutions.