Field Service Representative

Aurora is seeking experienced Field Service Representatives with hands-on Sungrow experience to support inverter and BESS focused work across utility-scale and commercial solar sites nationwide. This role is responsible for commissioning, troubleshooting, maintenance, and repair of Sungrow inverters, PCS units, and associated systems in the field.

Key Responsibilities

• Perform hot and cold commissioning of utility-scale Sungrow inverters and PCS/BESS equipment (experience with SMA, TMEIC, Schneider, Powin, Samsung, or LG a plus).
• Execute preventive and corrective maintenance, including firmware upgrades, SCADA parameter tuning, diagnostics, and component/PCS replacement.
• Troubleshoot inverter and BESS faults (electrical, communication, and control) using Sungrow diagnostic tools and standard testing equipment.
• Conduct IV curve tracing, insulation resistance testing, polarity checks, and thermal imaging inspections to verify system performance.
• Perform HV/MV substation switching and support LOTO procedures in HV/MV/LV environments.
• Monitor and resolve faults via SCADA.
• Complete service reports, checklists, and customer documentation accurately and on time. Follow NFPA 70E, OSHA, and applicable electrical safety standards at all times.
• Provide training and technical support to clients and junior technicians on inverter operation and safety procedures.
• Travel to job sites as required.

Required Qualifications

• 3+ years' field experience with PV inverters, power electronics, or related electrical equipment; Sungrow-specific experience strongly preferred.
• Sungrow certification (Central Inverter or model-specific, e.g. 3600/4400) preferred; will consider candidates with direct hands-on Sungrow field experience in lieu of formal cert.
• Strong knowledge of DC systems (600V-1500V) and AC systems up to 34.5kV.
• High-voltage switching experience or certification a plus.
• Proficiency with testing equipment such as Fluke multimeters, Meggers, thermal imagers, and IV curve tracers.
• Ability to read and interpret electrical drawings and one-line diagrams.
• Willingness to travel nationwide for field assignments.
• Valid driver's license required.

Preferred Certifications

• Sungrow Central Inverter / model-specific certification
• NFPA 70E
• OSHA 10
• High-Voltage Switching
• CPR/AED/First Aid

What We Offer

• Competitive pay DOE
• Overtime opportunities
• Daily travel per diem and lodging provided per company travel policy
• Company vehicle, tools, and PPE provided
• Full benefits package (health, dental, vision, 401k)
• Training and advancement opportunities

Physical Requirements Must be able to work outdoors, lift 50+ lbs, climb ladders, and perform physical tasks.

Aurora is an equal opportunity employer and encourages veterans and high-voltage technicians to apply.

Pay: $25.00 - $40.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: On the road