PT Helm Care Indonesia
Field Service Technician (2)
Skills
20 days ago
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Important information
Contract type:
Permanent
Salary:
IDR 54,000,000 – IDR 60,000,000 / year
Work mode:
Onsite
Published on:
5 October 2026
What they need
About the Role
We are seeking a reliable and hands-on Field Service Technician to maintain and service a network of helmet washing vending machines across multiple locations. This role involves routine maintenance, troubleshooting, reporting, and ensuring machines remain clean, safe, and fully operational.
Key Responsibilities
- Perform regular inspections, cleaning, and preventive maintenance of machines.
- Refill cleaning solutions and test machine functionality.
- Identify and report technical issues, leaks, software errors, or vandalism.
- Carry out minor repairs and component replacements when required.
- Submit photo reports and maintenance records through mobile applications.
- Maintain cleanliness of machines and surrounding areas.
- Provide basic customer support and respond to inquiries during on-call periods.
- Follow safety procedures when handling electrical systems, water systems, and cleaning chemicals.
Requirements
- Technical education or at least 1 year of maintenance/repair experience.
- Basic understanding of electrical systems, pumps, filters, sensors, and water systems.
- Comfortable using smartphones and reporting applications.
- Strong attention to detail and problem-solving skills.
- Professional communication skills.
- Valid driver's license and willingness to travel between service locations.
What We Offer
- Company vehicle (or transportation reimbursement).
- Work laptop and mobile device.
- Uniform and personal protective equipment (PPE).
- Cleaning supplies, spare parts, and maintenance materials.
- Opportunity to work independently in a growing technology and service business.
Work Schedule
Field-based position with travel between service locations. Schedule may include weekends, public holidays, and on-call duties based on operational requirements.
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