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Field Service Technician (2)

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Onsite

Field Service Technician (2)

PT Helm Care Indonesia

Field Service Technician (2)

Skills

Mobile DevelopmentCustomer Support

20 days ago

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Important information


Contract type:

Permanent

Salary:

IDR 54,000,000 – IDR 60,000,000 / year

Work mode:

Onsite

Published on:

5 October 2026

What they need


About the Role
We are seeking a reliable and hands-on Field Service Technician to maintain and service a network of helmet washing vending machines across multiple locations. This role involves routine maintenance, troubleshooting, reporting, and ensuring machines remain clean, safe, and fully operational.

Key Responsibilities

  • Perform regular inspections, cleaning, and preventive maintenance of machines.
  • Refill cleaning solutions and test machine functionality.
  • Identify and report technical issues, leaks, software errors, or vandalism.
  • Carry out minor repairs and component replacements when required.
  • Submit photo reports and maintenance records through mobile applications.
  • Maintain cleanliness of machines and surrounding areas.
  • Provide basic customer support and respond to inquiries during on-call periods.
  • Follow safety procedures when handling electrical systems, water systems, and cleaning chemicals.

Requirements

  • Technical education or at least 1 year of maintenance/repair experience.
  • Basic understanding of electrical systems, pumps, filters, sensors, and water systems.
  • Comfortable using smartphones and reporting applications.
  • Strong attention to detail and problem-solving skills.
  • Professional communication skills.
  • Valid driver's license and willingness to travel between service locations.

What We Offer

  • Company vehicle (or transportation reimbursement).
  • Work laptop and mobile device.
  • Uniform and personal protective equipment (PPE).
  • Cleaning supplies, spare parts, and maintenance materials.
  • Opportunity to work independently in a growing technology and service business.

Work Schedule
Field-based position with travel between service locations. Schedule may include weekends, public holidays, and on-call duties based on operational requirements.

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