Field Service Technician - Canada

A leading manufacturer of filling and packaging systems for beverages and liquid food is adding to their fully remote field service team in Canada. We are looking for technicians who can travel via plane 90-95% of the time, within their region, and be the face of our client as they work to troubleshoot and fix machinery. This person must live within 1.5 travel to and from a Canadian airport with direct USA connections.

What You'll Do

• Receives trip assignment from inside schedulers and make travel arrangements to arrive on time according to customer requirements.
• Interview customers to determine machine problems and then performs basic troubleshooting on machine functioning
• Performs hands-on electrical and mechanical troubleshooting and repairs on machines to ensure machine is functioning correctly according to specifications
• Troubleshoots and modifies or edits programs of PLCs.
• Audit and documents missing or bypassed safety devices on machines and replace or repair.
• Train customers for successful operation and maintenance
• Show operators how to do changes for different size or format packaging
• Work under the direction of senior technicians to start-up new machines, checks power system and wiring; observes lockout tag out process to check machine components functionality
• Establish that product is moving through properly
• Communicates with internal staff to solve technical problems or project issues.
• Prepares concise, accurate, professional and timely Equipment Acceptance Reports, Service Work Reports, Expense Reports and other support documentation for customer visits; communicates with internal staff to report on service activities
• Complete and submit reports
• Periodically inspects customer spare parts inventory and recommends additional parts orders as needed for successful equipment maintenance and operation.

Skills Needed

• Strong mechanical and/or electrical skills
• Analytical thinking for solving technical tasks
• PLC experience

Hourly rate up to $65 CAD + TONS of OT pay and full health benefits