Field Service Technician

Service Technician – Field Service | Buffalo, NY Join Our Team at JIT Toyota-Lift! We are seeking a skilled and motivated Service Technician to join our team. This is a field-based position , working independently to diagnose, repair, and service forklifts, sweepers/scrubbers, aerial lifts, and other material handling equipment at customer sites. We have multiple Field Service Technician positions available!

If you're looking for a hands-on role where no two days are the same — and you're ready to grow your career with a trusted, industry-leading company — we want to hear from you.

What You'll Do As a Field Service Technician, you’ll:

• Diagnose mechanical and electrical issues using strong technical knowledge and company diagnostic tools.
• Inspect, service, and repair equipment based on customer needs and manufacturer specifications.
• Dismantle, repair/replace, and reassemble components to ensure peak equipment performance.
• Perform preventive maintenance and recommend in-shop repairs when needed.
• Maintain and manage parts inventory in your assigned company-provided service van.
• Accurately complete required paperwork and service documentation.
• Uphold safety standards and represent JIT Toyota-Lift with professionalism and pride.
• Stay up to date on industry advancements through company-sponsored training.
• Occasionally support emergency breakdowns via rotating on-call schedule.

Qualifications Education:

• Required: High school diploma or equivalent
• Preferred: Technical college coursework or certifications

Experience:

• Minimum 2 years of experience in diagnosing, servicing, and repairing forklifts or related equipment (sweepers/scrubbers, lifts, etc.)
• Ability to troubleshoot complex mechanical and electrical systems
• Strong problem-solving and time management skills
• Clean driving record and valid driver’s license required

What We’re Looking For

• A self-starter who can work independently in the field
• Technically skilled with strong mechanical aptitude
• Comfortable using hand/power tools and diagnostic equipment
• Physically able to lift/move equipment and work in various customer environments
• Excellent communication and customer service skills

Location & Travel

• This position is based out of our Buffalo, NY facility
• Regular travel to customer locations in Erie, Niagara, and Wyoming counties
• Company-provided service van included

Working Conditions & Physical Requirements

• Hands-on role involving manual labor, tool usage, and exposure to varying indoor/outdoor environments
• Safety gear provided and required
• Must be able to stand, kneel, lift, and move equipment as needed

Compensation & Benefits

• Competitive pay based on experience
• 401(k) with company match
• Medical, dental, and vision insurance
• Ancillary benefits (life, disability, etc.)
• Paid vacation and sick time
• Tool allowance and boot allowance
• Cell phone stipend
• Company-paid training and development
• Opportunities for advancement for both entry-level and experienced technicians

JIT Toyota-Lift is proud to be an Equal Opportunity Employer. Note: This job description is not intended to be all-inclusive. Additional duties and responsibilities may be assigned as necessary.