Field Service Technician

COMPANY SUMMARY

B.L. Anderson, founded in 1961, is a professional manufacturing representative serving the water and environmental processing industries. The company supplies essential parts and services that help water treatment facilities operate efficiently and reliably. Our experienced, knowledgeable team is committed to delivering high-quality equipment and professional service. the highest quality equipment and the most professional service available. Our full-service approach helps guarantee greater satisfaction, so that all of your needs are met promptly and accurately. BLA joined Vessco Water in 2021.

POSITION SUMMARY

The Field Service Technician 2 performs service, maintenance, and repair work with increasing independence once the workspace and scope are established. This role applies technical knowledge to resolve standard equipment issues, provides customer guidance, and ensures accurate documentation with limited oversight. Frequent overnight travel is required. 75% travel is required.

KEY DUTIES AND ESSENTIAL FUNCTIONS:

TECHNICAL FUNDAMENTALS

• Independently performs routine service tasks once equipment and workspace are prepared.

• Diagnoses and resolves common equipment failures using standard diagnostic tools.

• Basic multimeter skills, megger skills.

• Able to read and understand wiring diagrams, plans and specifications.

• Verifies system readiness, settings, and materials before beginning work.

JUDGEMENT & INDEPENDENCE

• Works independently within defined scope and procedures.

• Recognizes limitations and escalates complex or non-routine issues.

• Demonstrates accountability for task quality and outcomes.

SAFETY EXECUTION

• Identifies safety deviations and stops work when required.

• Applies safety protocols without reminders.

• Maintains compliance with site-specific safety requirements.

DOCUMENTATION & COMMUNICATION

• Completes accurate service documentation without assistance.

• Communicates service status, findings, and recommendations clearly to customers and supervisors.

COLLABORATION & PEER SUPPORT

• Provides informal guidance to Service Technician 1 employees.

• Supports team efficiency through clear communication and coordination.

SUPERVISORY RESPONSIBILITIES:

• None

REQUIRED QUALIFICATIONS:

• High school diploma or equivalent

· 2+ years experience · Valid driver’s license

· Ability to lift up to 50 lbs · Willingness to learn and accept feedback

• Demonstrated ability to work independently within defined limits

• Working knowledge of process equipment and diagnostics

• Willingness to travel to jobsites in IN, OH and KY territories.

PREFERRED QUALIFICATIONS:

• Technical certificate or degree

• Introductory exposure to pumps, valves, or process equipment

• Intermediate industrial skills training

• OEM or equipment-specific training

• PLC & HMI knowledge/programming

• Chemical feed background

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must be able to regularly lift, carry, push, and pull objects weighing up to 50 lbs. Manual dexterity is required for handling tools, parts, and machinery. The role also requires frequent use of hands and fingers, as well as coordination to operate mechanical and powered equipment, including vehicles, forklifts and hand tools. This position requires frequent physical activity, including standing, walking, bending, kneeling, climbing, and reaching. Frequently required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The work environment characteristics described here represent those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Shop work is usually performed in a technical workshop or warehouse environment consisting of a covered or partially enclosed space with typical equipment and tools. Proper use of personal protective equipment (PPE) is required. Employees are exposed to moving mechanical parts, tools, powered equipment, and occasional fumes or airborne particles. The noise level is typically moderate, and hearing protection may be required in certain areas. Standard weekly job hours: 40 hours

BENEFITS:

• Health insurance

• 401(k)

• Dental insurance

• Life insurance

• Paid time off

• Vision insurance

We are an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.