Field Service Technician

Toromont Material Handling is looking for a Field Service Technician, Heavy Equipment to go directly to customer sites in a Toromont Service truck and provide superior service and product expertise to maintain high standards that ensure repairs are completed in a timely manner with the utmost integrity.

Pay Type

Full Time, Permanent

Compensation

$42.65 to $49.02

The listed wage is just one component of our total rewards package, and eligibility to additional premiums may be available.

As a Field Service Technician, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

• Possess a strong work ethic and a positive attitude to get the job done right and on time.
• Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Culture
• Diagnose, troubleshoot, and repair a wide range of equipment: Electric forklifts (batteries, motors, controllers, electronics), Internal combustion units (propane, gas, diesel engines), Hydraulic and mechanical systems
• Use OEM diagnostic software and advanced tools
• Perform preventative maintenance to manufacturer standards
• Complete detailed service reports
• Deliver excellent customer service in the field and shop
• Diagnose mechanical problems using Caterpillar testing equipment and leveraging top tier technical skills
• Maintain quality workmanship to repair Caterpillar equipment within the established time standards out in the field
• Maintain excellent communication and trusted customer relationships through regular on site visits

Must-haves for this role:

• Licensed Technician or equivalent hands-on experience
• Strong knowledge of electrical systems (24V–80V)
• Solid understanding of internal combustion engines
• Ability to read electrical and hydraulic schematics
• Self-motivated, reliable, and able to work independently
• Strong troubleshooting skills
• Valid driver’s license
• Experience with forklifts or material handling equipment is considered a strong asset
• Bilingualism, English and French, is considered an asset.

About Toromont Material Handling

Toromont Material Handling, a wholly owned subsidiary of Toromont Industries Ltd., sells, rents and provides after-sales service for the full range of Caterpillar, Mitsubishi, and Jungheinrich forklifts. We are also the authorized exclusive dealer for Kalmar lift trucks and container handlers, AUSA rough-terrain forklifts, Shuttlewagon Rail Car Movers and Hoppecke energy solutions. TMH also offers a full range of racking and storage products, and specialized floor cleaning equipment.

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.