Field Service Technician

Parkinson Technologies, Inc., a leading designer and manufacturer of industrial winding converting, melt filtration, and plastic processing equipment, has an immediate opening for a Field Service Technician. The individual will report to the Engineering Manager.

Field service technicians respond to customer callouts, providing technical service and maintenance support at customer locations. Responsible for supporting the installation, maintenance, and repair of custom web handling machinery at customer sites.

Responsibilities:

• Responding to customer callouts and field dispatches.
• Travel as needed for service calls, installations, and support ( typically 50–70%).
• Meeting with the customer to determine the nature of the service or repair.
• Perform routine maintenance, troubleshooting, and mechanical repairs of equipment.
• Inspecting and troubleshooting equipment failures.
• Repairing equipment and replacing faulty parts.
• Support commissioning activities under the guidance of engineering staff.
• Provide basic training to customer personnel on machine operation and upkeep.
• Document service work and communicate findings to internal teams.
• Performs other related duties as assigned.

Skills:

• Strong mechanical aptitude and hands-on experience with tools and equipment
• Proficient in Microsoft Office Suite or related software .
• Ability to read and understand blueprints and schematics.
• Detail-oriented and consistent.
• Works well as a productive member of a team.
• Ability to properly maintain and perform basic repairs on equipment.
• Basic ability in mathematics, reading, or writing.

Education:

• High school diploma or equivalent required.
• Newly Control Engineer graduate are encourage to apply.

Preferred:

• Basic understanding of electrical systems.

Physical Requirement:

• Prolonged periods of standing and performing repetitive tasks.
• Must be able to lift up to 30 pounds at a time.
• Must have manual dexterity in order to assemble products or machines as directed.
• Must have excellent hand-eye coordination.
• Ability to differentiate between colored wires, tabs, and electronic components.
• Must wear gloves and ear protection.
• Strong work ethic.

Parkinson Technologies values a creative and open working environment. The company provides world-class machinery and technology to the continuous web processing industry, and all design, manufacturing, and commercial operations are located in a modern facility in Woonsocket, RI. Parkinson’s customers include a broad range of companies, from venture-backed startups to Fortune 50 enterprises, all of whom demand innovative solutions to their web processing challenges. Company benefits include: medical, dental, and life insurance, as well as a flexible savings account and a 401(K) plan. Please visit www.parkinsontechnologies.com for more information.

Job Type: Full-time

Pay: $62,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Woonsocket, RI 02895 (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person