Field Service Technician

Description

At Ohio CAT, we’re more than just a Caterpillar dealership — we’re a team of problem-solvers, hands-on experts, and trusted partners to our customers. We don’t just sell and rent heavy equipment — we keep it running strong.

Job Summary
As a Field Service Technician, you’ll be at the heart of what we do: diagnosing, repairing, and maintaining Caterpillar machines out in the field. Whether it’s a dozer, excavator, wheel loader, or haul truck, you’ll use your skills and experience to deliver top-tier service that keeps our customers moving. You will work out of a company service truck servicing and performing:

Diagnostics and repair on heavy equipment, including Caterpillar engines and drive-train components, electrical and hydraulic systems.
Perform routine and complex repairs, inspect and maintain equipment, and rebuilding components to ensure optimal performance.
Additional duties include servicing Air Conditioning systems, maintaining detailed service records, collaborating with fellow technicians on complex repairs, and adhering to all safety protocols within the shop environment.

Core Competencies
Capable of working independently in the field
Proficient reading and writing skills
Strong mechanical and mathematical aptitude
Basic computer literacy
Familiarity with Caterpillar engine and equipment lines
In-depth knowledge of Caterpillar equipment applications, operations, and functions
Skilled in using Caterpillar diagnostic tools (Electronic Technician, Service Information System)
Expertise in diagnostic, testing, adjustment, and troubleshooting procedures
Welding experience is a plus

Job Qualifications
High School Diploma or GED is required, along with completion of a technical school program (minimum 2 years) focused on diesel or power equipment systems, plus at least 3 years of relevant industry experience.
Minimum of 5 years of hands-on experience in repairing diesel engines, heavy equipment, and components (final drives, torque convertors, transmissions, undercarriage, etc.)
Must have a valid Commercial Driver’s License (CDL) with an acceptable driving record following Ohio CAT standards and have the ability to obtain a DOT Medical Card if one is not already possessed.

EMPLOYEE BENEFITS
Employer-sponsored pension plan
Competitive pay rate
First-year vacation and personal time, which is built based on the length of service.
Two different Health Insurance options, including a Health Savings Account (HSA) option.
Flexible Spending Account (FSA)
Dental and Vision Insurance
Credit Union Access
Life Insurance, Short-Term Disability, and Long-Term Disability.
Scholarship opportunities for employees' spouses and children, through the Ohio Machinery Education and Opportunity Foundation.
Company provided and laundered uniforms.
Continued technical and professional training.

PHYSICAL REQUIREMENTS:
Lifting/Carrying 40 lb. Lift/Carry and 50lb pulling.
Standing and sitting up and downstairs, as well as standing, sitting, and climbing into machines.
Dexterity Normal.
Repetitive Motions: Frequent movement requiring hands, wrists, and fingers.
The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.