Field Service Technician

Love solving technical problems that other people can’t?
We’re looking for a technically strong Field Technician who enjoys getting hands-on, diagnosing faults and finding practical solutions.

Working across sophisticated equipment and systems, you’ll be the person customers and service partners turn to when an issue needs more than a quick fix. You’ll troubleshoot electrical, electronic and mechanical problems, support installations and commissioning, and provide technical advice both remotely and on site.

What you’ll be doing

• Diagnose and resolve complex electrical, electronic and technical faults
• Provide hands-on technical support to customers and service partners
• Support installation, commissioning and technical sign-off of equipment
• Investigate recurring faults and identify practical, long-term solutions
• Provide technical advice and training to customers and technicians
• Work alongside internal technical and product teams to improve equipment and systems

The role has a strong customer-facing component and includes leading agreed installations, troubleshooting implementation issues and working with customers, dealers and contractors to get projects delivered correctly.

What we’re looking for
You could come from electrical, electronics, industrial automation, controls, instrumentation or a similar technical field. Experience with dairy or milking systems would be useful, but your ability to fault-find and solve problems is what will really set you apart.

You’ll bring a strong electrical understanding, confidence working across electrical and mechanical systems, highly developed problem-solving skills and the ability to learn new technology quickly.

You’ll also need to be comfortable dealing directly with customers and explaining technical issues in plain language. The position description specifically allows for backgrounds including electronics, electricity, industrial automation, mechanical engineering and IT.

You’ll suit this role if you’re naturally curious. You don’t just replace a component and move on. You want to understand why it failed, what caused it and how to stop it happening again.

National and international travel forms part of the position, including periods of up to two weeks at a time. Where to from here?
To apply click on the APPLY button and upload your cover letter and CV, or for a confidential discussion call Brigitta Warren on [021 466 732](tel:021 466 732).

Please note that you will need to be in New Zealand to be considered for this role and only those short listed will be responded to.