Field Service Technician

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career at B&B

Come into the World of Perfect Packaging

With us, you can expect not only a secure job in a family-like environment, but also the opportunity to become part of a team that values innovation, quality, and customer satisfaction. Flat hierarchies enable quick decision-making and promote open communication. In addition, we offer performance-based compensation and attractive benefits that meet the standards of a modern company. Become part of our success story and help shape the future of packaging technology with us!

Field Service Technician

Field Service Technician

Green Bay

Immediate start

Immediate start

Full-time

Your main tasks:

Your main tasks:

Your main tasks:

Install, commission, service and troubleshoot B&B packaging machines at customer sites throughout North America.

Perform machinery start-ups, provide technical support, conduct operator and maintenance training, and install upgrades and modifications.

Work with mechanical diagrams, drawings, prints, and schematics to assemble machinery components and additional modules.

Provide on-site training to customer employees and explain technical information clearly and understandably.

Troubleshoot machinery issues remotely by gathering the necessary information from customers and supporting the effective resolution of technical problems.

Identify opportunities to improve equipment performance and optimize packaging processes at customer sites.

Document service activities, technical findings, and relevant customer information to support service quality and strong customer relationships.

Provide emergency service support, including short-notice assignments when required by customer situations.

Your profile:

Your profile:

Your profile:

High school diploma or GED; an associate degree in electro-mechanics or equivalent experience is preferred.

Strong knowledge of electro-mechanical systems, including pneumatics, hydraulics, motor controls, PLCs, and servo systems.

Hands-on experience installing, servicing, troubleshooting, or modifying machinery.

Field service or packaging equipment experience is a plus.

Strong computer skills for technical support and documentation.

Good English communication skills; Spanish or German is a plus.

Independent, flexible, reliable, and customer-focused work style.

Ability to explain technical topics clearly and train customer employees.

Willingness to travel approximately 80%, including occasional short-notice assignments.

Flexibility regarding working hours and willingness to learn B&B’s machinery and customer-specific solutions.

What we offer:

What we offer:

What we offer:

Health insurance

Dental insurance

Paid time off

IRA retirement plan

Employer contribution to the IRA retirement plan

Disability insurance

Flexible working hours

G e t i n s i g h t s . S u b m i t a p p l i c a t i o n .

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