Field Service Technician

An excellent opportunity for a machinery expert with superior customer service skills.

· 75% travel · Based out of Dallas, NC · Chip-making machines, conveyors, filtration systems, machine tools

· Installing new equipment · Scheduled preventive maintenance, training of customers · Ad hoc service visits, repairs

Job description

In the position as Field Service Technician, you will receive the opportunity to utilize your technical and electro-mechanical experience to perform installations, planned inspections and maintenance, as well as on-call troubleshooting on chip-making machines, conveyors, filtration systems, and machine tools.

Your passion for inspecting and repairing complex machinery will be crucial to your success with the company. With a comprehensive onboarding program in the USA and Germany, you will supplement your knowledge about all aspects of high precision machine tools and their automation in various industries. Equipped with this knowledge, you will provide customers with expert advice and services on their installations, maintenance, spare parts, process, and all other facets of the company’s machinery.

Candidate profile

· Technical education or equivalent work experience; Electrical certification preferred

· 3+ years of field service experience with electro-mechanical equipment

· Preference for experience with chip-making machines, conveyors, and filtration systems

· Good understanding of machine tools, hand tools, and welding preferred

· Solid understanding of PLCs preferred

· Able to read electrical schematics

· Analytical and troubleshooting skills

· Proven self-starter who can work independently

· Strong customer service skills

· Willing and able to travel approximately 80% of the time (domestic and international)

· Good knowledge of MS Office

· Current driver’s license and passport

Company offers:

· Competitive compensation & benefits program

· Working for the leading provider of filtration systems

· Innovative technologies

· Growth and development opportunities

· Company cell phone for business use

· Monthly car allowance

· Company credit card

Pay: $29.00 - $31.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Ability to Commute:

• Dallas, NC 28034 (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person