Field Service Technician

We are currently looking for an Installation Technician to join our team at Pathfinder Internet. A local Internet Service Provider (ISP) committed to providing reliable, high-speed internet services to our customers. We pride ourselves on delivering exceptional connectivity solutions while ensuring top-notch customer service. The successful candidate will be responsible for installing and maintaining internet equipment at customer premises. This role requires physical stamina, the ability to work comfortably at heights, and a strong commitment to safety practices.

Responsibilities:

• Install fiber and copper cabling.
• Install and configure internet equipment, including routers, modems, and antennas, at customer locations.
• Safely climb and work on ladders, rooftops, and other elevated structures to complete installations, repairs, and maintenance.
• Test and troubleshoot installed equipment to ensure optimal performance and connectivity.
• Provide excellent customer service by addressing inquiries and resolving technical issues professionally and efficiently.
• Adhere to company policies and procedures, as well as industry safety standards, including OSHA regulations.
• Maintain accurate records of installations, repairs, and equipment inventory.

Requirements:

• High school diploma or equivalent.
• Previous experience in telecommunications, cable installation, or related field preferred.
• Ability to lift and carry heavy equipment, climb ladders, access rooftops, and work comfortably at heights.
• Strong technical aptitude and problem-solving skills.
• Familiarity with networking concepts and equipment is a plus.
• OSHA certifications or training in workplace safety preferred.
• Excellent communication and interpersonal skills.
• Valid driver's license and clean driving record.

Benefits:

• Competitive pay starting at $21 per hour, with opportunities for advancement.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Ongoing training and professional development opportunities.
• Dynamic and collaborative work environment with room for creativity and innovation.
• Chance to be part of a growing company at the forefront of the telecommunications industry.

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Work Location: In person