Field Service Technician

Job Summary

You will provide technical support and perform routine preventive maintenance on coffee machines, including installation, relocation, and removal, ensuring optimal machine performance for office clients.

Responsibilities

Diagnose and resolve technical issues on coffee machines to maintain reliable operation

Perform routine preventive maintenance on coffee machines to prevent breakdowns and extend equipment life

Install coffee machines at client office locations following company standards

Relocate coffee machines efficiently while minimizing downtime for clients

Remove coffee machines safely and prepare them for service or disposal

Communicate clearly in English with clients and team members to coordinate service visits and report issues

Required competencies and certifications

Valid Class 3 Driving Licence to operate company vehicles for machine installation and relocation

Preferred competencies and qualifications

Ability to start work immediately to meet urgent client needs

Proficient in spoken and written English for effective communication

Strong work ethic and positive attitude to support team goals

Availability for a 5-day work week to maintain consistent service coverage