Field Service Technician

**No Recruiter calls/emails

FIELD SERVICE TECHNICIAN
Full-Time | Machesney Park, IL

Earn $65,000–$85,000+ Per Year
$25–$35/hr. + Overtime + Full Benefits

Apply here: https://quantumdi.com/careers

We are looking for a motivated Service Technician to install, troubleshoot, repair, and support industrial machinery at customer facilities throughout North America. This is a great opportunity for someone who enjoys travel, hands-on technical work, problem solving, and working independently.

Why Join Us?

• Health, dental & vision insurance
• 401(k) with company match
• PTO, 9 paid holidays, and company year-end shutdown between Christmas & New Year’s
• Company-paid life insurance and short-term disability
• Accident Insurance, Critical Care Insurance, Hospital Indemnity
• Consistent overtime opportunities
• Company-paid travel expenses
• Paid travel time
• Keep your airline and hotel reward points
• Daily travel per diem provided
• Company credit card for travel expenses
• Cell phone allowance
• Stable, full-time employment
• Most overnight travel scheduled in advance
• Home most weekends. Weekend travel is rare.
• Hands-on technical work with advanced machinery
• Supportive team environment

What You’ll Do

• Travel to customer sites for machine installation, startup, maintenance, troubleshooting, and repair
• Train customer personnel on machine operation and maintenance
• Provide technical support by phone and email
• Complete service reports and documentation
• Assist with machine testing and production support when in-house
• Work closely with customers, vendors, and internal departments to resolve technical issues

Requirements

What We’re Looking For

• 3+ years of technical service or industrial maintenance experience
• Strong electrical and mechanical troubleshooting skills
• Experience with PLCs, motors, drives, pneumatics, and industrial controls
• Ability and willingness to travel extensively (80–100%)
• Strong communication and customer service skills
• Ability to work independently and manage service calls professionally

Preferred Experience

• Printing, converting, web handling, or capital equipment industries
• Rockwell / RSLogix / Allen Bradley / A+
• Ability to read electrical and pneumatic schematics
• ERP, CRM systems, AutoCAD, or SolidWorks experience a plus

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Which of the following are you comfortable working with? -AC/DC Electrical Systems, PLC's, Motors & Drives, Pneumatics?
• This position requires reporting to our office in Machesney Park, IL. when not traveling to customer sites. Are you able to reliably commute to our office as scheduled?
• How many years of hands-on experience do you have servicing industrial or capital equipment?

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person