Field Service Technician

Located within

2 hour radius of Canton, OH; Reports remotely to Tulsa

Reports to:

Field Service

Superviso

r

**Co

llabo

rates with

:**

All Departments

**Primary

Responsibility:**

This position

is responsible for

supporting customers with on-site service, technical support, and on-site training. Primary functions of this position are commissioning new SCR equipment; preventive maintenance, troubleshooting and repair of existing SCR equipment; and telephone customer support. The Field Service Technician also prepares reports documenting the work performed and the performance of the equipment. The Field Service Technician typically works in a non-smoking environment

.

**What

You'll

Do:**

• Commissioning the total system scope supplied by MIRATECH on new installations

• Perform routine maintenance and service on existing products

• Provide telephone support to customers including troubleshooting and replacement parts identification

• Site coordination and project meetings

• Post-commissioning customer training on operations and maintenance

• Daily reports to customers and internal staff while in the field

• Follow up customer calls after service work completion

• Keep

  up-to-date

  on company products and services

• Plan own work schedule efficiently

• Maintain test equipment and special tools calibration

**What Qualifies You

:**

• Working knowledge of industrial instrumentation & controls including analog transmitters, temperature/pressure measuring devices

  , PID

  controls.

• Proficiency

  with AC and DC Circuits including Relay Logic

• Sharp analytical mind with an interest in engines, controls, and emissions

• Enthusiasm to learn and become an expert

• Demonstrated ability to make independent decisions and work in a loosely structured environment

• Excellent organizational and time management skills; able to juggle multiple priorities and deadlines

• Excellent

  problem solving

  skills

• 60 - 75% overnight travel - with higher concentrations during peak seasons.

• 0-4 years prior

  field

  service technician experience or equivalent knowledge, skills, and abilities.

• Excellent communication and interpersonal skills. Able to communicate effectively in writing and verbally.

• Proficient

  with

  MS Office applications (Outlook, Word, Excel, PowerPoint).

  Applicant

  must pass a

  proficiency

  test.

• Must

  possess

  valid driver's license

• Foreign language skills are a plus

• Must

  possess

  a passport or

  have the ability to

  obtain one

Physical Requirements:

• Stand, walk, bend, climb, and kneel for extended

  periods

  .

• Work on uneven terrain, scaffolds, ladders, catwalks, and elevated platforms.

• Maintain physical stamina during physically and mentally demanding tasks, including travel and variable shift work.

• Regularly lift, carry, push, or pull materials and tools up to 50

  lbs

  unassisted and occasionally heavier items with

  assistance

  or mechanical aids.

• Transport tools and equipment across job sites and within confined or

  restricted-access

  areas.

• Perform tasks at elevations exceeding 6 feet, using aerial lifts, scaffolding, or fall protection systems

  in accordance with

  OSHA standards.

• Enter, work in, and exit confined spaces, including tanks, ducts, and engine compartments, under permit-required confined space procedures.

• Maintain situational awareness around active machinery and energized systems.

• Work outdoors in extreme weather conditions (heat, cold, rain, snow) and around loud noise, dust, fumes, vibration, and engine exhaust.

• Maintain

  clear vision

  (corrective lenses

  permitted

  ), color recognition, and depth perception.

• Detect abnormal sounds, smells, or vibrations from mechanical equipment.

• Follow complex instructions, interpret technical drawings/manuals, and communicate hazards and tasks clearly with team members.

**What's

in it for You:**

• Health, Dental & Vision Insurance

• Annual Bonus Program

• $350 Annual Wellness Credit

• Flexible Spending Account (FSA)

• 401k with match up to 5%

• Life insurance

• Disability insurance

• 5 days of paid sick leave annually (prorated based on start date)

• 15 days

  PTO annually (prorated based on start date)

Equal Opportunity: MIRATECH is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regards to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations.