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Field Service Technician

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Onsite

Field Service Technician

Dialogic USA, Inc.

Field Service Technician

10 days ago

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Important information


Contract type:

Permanent

Salary:

$60,000 – $75,000 / year

Location:

Dallas, TX, USA

Work mode:

Onsite

Published on:

14 October 2026

What they need


Field Service Technician

Are you a hands-on problem solver? Have you worked in military maintenance, equipment repair, electronics, electrical systems, or industrial machinery? Your experience could be a great fit for this role.

We are looking for a Field Service Technician to install, maintain, troubleshoot, and repair industrial scanning and camera equipment at customer locations.

This is a field-based position with approximately 85% travel.

What You'll Do

  • Install, configure, test, and troubleshoot industrial equipment.
  • Perform preventive maintenance and repairs.
  • Diagnose electrical, electronic, mechanical, network, and software issues.
  • Read electrical schematics and use hand tools and diagnostic equipment.
  • Provide technical support and training to customers.
  • Conduct site surveys and equipment inspections.
  • Complete service and expense reports.
  • Follow all safety and customer site requirements.
  • Work independently while knowing when to escalate more complex issues.
  • Build strong, professional relationships with customers.

What We're Looking For

  • High school diploma or equivalent.
  • Technical school, Associate degree, or military technical training preferred.
  • 3+ years of experience in field service, equipment maintenance, military maintenance, electronics, electrical, automation, or technical repair preferred.
  • Strong troubleshooting and problem-solving skills.
  • Ability to read electrical schematics.
  • Comfortable using hand tools and working with computers.
  • Basic understanding of computer networks.
  • Good communication and customer service skills.
  • Valid driver's license and willingness to travel extensively.

Helpful Experience

Experience with any of the following is a plus:

  • Industrial automation or controls
  • PLCs
  • Ethernet/IP, PROFINET, PROFIBUS, or DeviceNet
  • Electronics and electrical equipment
  • Industrial cameras or barcode scanners
  • Manufacturing or warehouse equipment

Travel & Schedule

  • Approximately 85% travel
  • Overnight travel may be required.
  • Occasional weekend, evening, or overnight service work may be required.

Pay: $60,000.00 - $75,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Work Location: On the road

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