Field Service Technician

Company Overview
R2 Gaming Inc. supports arcade and gaming operations across Canada, delivering installations, conversions, repairs, and technical support for small to large client projects. We operate in fast-paced environments where accountability, technical skill, and strong communication matter.

We are expanding our Arcade Division and seeking a motivated Field service technician who is hands-on, technically inclined, and ready to grow within the company.

Position Overview
The Junior Technician assists with installation, maintenance, and troubleshooting of arcade gaming equipment and Casino Equipment. You will work alongside other Technicians and report directly to the Field Technical Supervisor.

This role is ideal for someone who can work with minimal supervision, quickly understand manuals and service documentation, and apply logical troubleshooting skills in real-world environments.

Key Responsibilities

• Assist in installation, setup, and configuration of arcade machines
• Perform preventative maintenance and basic repairs
• Troubleshoot electrical, mechanical, and software-related issues
• Read and interpret manuals, wiring diagrams, and service documentation
• Provide good customer service to business partners and clients on-site
• Maintain professional and timely communication with internal teams and external partners
• Document service work accurately
• Maintain tools, parts inventory, and job-site organization
• Travel across Saskatchewan and occasionally across Canada for projects
• Support Senior Technicians during larger deployments

Qualifications

• Technical background preferred (electrical, electronics, mechanical, IT Hardware, or related field)
• 1–2 years of hands-on technical experience is an asset
• Ability to quickly understand manuals and technical documentation
• Strong troubleshooting mindset
• Comfortable working independently with less supervision
• Strong communication and professional customer service skills
• Valid driver’s license
• Willingness to travel

Career Growth & Advancement

This position offers long-term growth opportunities. As the company expands, Junior Technicians will have the opportunity to:

• Progress into a Senior Technician role
• Transition or step up into the Slot Division over time
• Develop new technical skill sets
• Unlock higher earning potential

We promote from within and reward performance, reliability, and leadership potential.

Compensation

• $24–$30/hour (based on experience and skillset)
• Company-paid travel expenses (flights, hotels, mileage, and approved meals)
• Travel opportunities across Saskatchewan and Canada
• Exposure to small and large-scale gaming projects
• Clear growth pathway into higher-paying technical roles

Job Types: Full-time, Fixed term contract

Pay: $24.00-$30.00 per hour

Work Location: On the road