Field Service Technician (Construction Equipment)

Transform your independence into an exciting, high-impact career. Join the RDO Equipment Co. team as a Field Service Technician and take control of your professional journey. You’ll get to problem-solve, repair, and deliver outstanding support to customers firsthand — empowered by a team that truly values your initiative and champions your growth. If you’re ready to tackle challenges head-on, work solo with confidence, and make a real difference, we can’t wait to hear from you!

What's in it For You:

• $30 – $44+ / hour
• Competitive wages and profit-sharing program to match your skills and experience.
• Tool reimbursement program.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page (https://www.rdoequipment.com/careers/benefits).
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values (https://www.rdoequipment.com/about-rdo/core-values).

Why RDO?
When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

The RDO Equipment Co. Aberdeen store is in our Midwest Agriculture division, which sells and services John Deere agriculture machinery and parts. One of five stores in South Dakota, RDO's Aberdeen location primarily serves crop and livestock farmers in the surrounding areas. These individuals do the important work of feeding the world and value the partnership RDO provides from this location. Are you ready to join this growing team?

What You Will Do:

• Fix machinery skillfully: diagnose and repair equipment accurately and promptly in the field or on the customer’s site.
• Use troubleshooting skills: identify and resolve issues efficiently and independently.
• Deliver top-notch service to customers: communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
• Prioritize safety at all times: follow safety guidelines and procedures.
• Stay up-to-date with evolving technology: take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.
• Keep your field truck tidy and organized: maintain a clean and efficient work environment.
• For a complete list of duties and responsibilities, view the full job description here (https://assets-sitefinity-cdn-prod.azureedge.net/assets/docs/default-source/job-descriptions/field-service-technician-job-description.pdf).

What You Will Need:

• Experience in diesel mechanics preferred: Mechanical background or schooling in diesel mechanics.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love it Here:

• Diverse product lines: Both agriculture and construction equipment.
• Supportive environment: Our team is committed to helping one another.
• New shop expansion: We’ve recently updated our shop with new square footage and equipment.
• Connected team environment: We get along great in Aberdeen and regularly get together outside of work.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.