Field Service Technician - HVAC

Morales Professional Service is currently seeking a Field Service Technician, with commercial HVAC experience for a commercial service provider out of the greater Indianapolis area specializing in the manufacturer and service of industrial heat transfer products including water chillers, temperature control units and cooling towers.

Summary:

Equipment Service Technician works with customers to troubleshoot and repair equipment manufactured by the organization both during and after the factory warranty.

Specific Responsibilities:

• Provide repair of Advantage’s complete line of industrial process heating and cooling systems.
• Provide preventive maintenance advice to others working on company products.
• Troubleshoot units that are not working in person and over the phone/email by working with owner’s maintenance teams and independent service companies.
• Complete record of customer contact in company’s service software program.
• Suggest parts required for repairing equipment. Process orders including keeping & updating records in system.
• Build strong customer relationships and build knowledge and understanding of new and existing customer needs and expectations.

Up to 20% nationwide travel to customers with possible limited international travel to Canada, Mexico & Latin America. Hours of operation are 7:30am – 5:00pm.

Qualifications:

Minimum 3 years experience specific to the commercial HVAC or Refrigeration industry with EPA Universal certification or willingness to become certified. Ideal candidate should be knowledge of systems using R410A, R407C, R134A, R454B and R513A refrigerant, knowledge of the theory, methods, practices, tools, and equipment of the trade and be mechanically inclined with strong troubleshooting skills.