Field Service Technician I

Job Title: Field Control Service Technician

Department: Field Service

Work Group: Operations

FLSA Status: Non-Exempt

Pay Status: Hourly

Approved Date: July 2025

Summary The field service technician will provide field service and support for various electronic and hydraulic control systems such as electro-hydraulic steering, engine controls, automation, monitoring and related equipment.

Responsibilities

• Prepare for each work assignment by studying wiring diagrams, drawings and related specifications and understanding all requirements prior to proceeding with work.
• Travel to jobsites in provided (take-home) vehicle, primarily along the US Gulf Coast, but also to other parts of the US (flying when requested) and infrequently overseas.
• Verify that company’s equipment is properly installed, wired and/or plumbed, according to the drawings and specifications provided.
• Terminate field wiring, calibrate equipment and demonstrate satisfactory operation to customer and/or regulatory authorities.
• Troubleshoot and repair malfunctioning electronic and mechanical equipment and systems.
• Use provided computer and software to access and troubleshoot Programmable Logic Controllers (PLC); report back and modify as instructed by programming department.
• Keep meticulous time records, provide detailed service reports, thoroughly communicate field changes to engineering department, completing all documentation promptly.
• When not required for field service, work as instructed in company production shop to assemble and/or test various components and systems.
• Keep work environment clean and company vehicle, tools and other equipment in good working order; work in a meticulous and quality-minded manner.
• Participate in weekly 24 hour on-call rotation, typically on a 4-5 week cycle.
• Understand and follow all safety rules and procedures and promote safety in others.
• Perform other related duties and activities, as directed by supervisor

Positional Requirements & Qualifications

• Education & Experience

• High School diploma; Associate’s degree through technical school preferred

• Vocational training in electronics.

• {3} years of experience

• Skills & Abilities

• Excellent knowledge of electronic and mechanical equipment and systems.

• Understanding of PLC

• Must be able to travel and have a clear driving record in accordance to company driving guidelines

• Clear background check and drug/alcohol screening

Essential Physical Functions

• Lifting: up to 50 pounds
• Adjusting or moving objects up to 50 pounds in all directions
• Lift and carry: 50 pounds for 100 feet
• Bending, stooping, walking and climbing stairs
• Able to pass periodic medical evaluations and respirator fit tests to ensure continued compliance with OSHA standards.
• Ascending or descending ladders, stairs, scaffolding, ramps
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces
• Remaining in a stationary position, often standing or sitting for prolonged periods
• Moving about to accomplish tasks or moving from one worksite to another
• Communicating with others to exchange information
• Repeating motions that may include the wrists, hands and/or fingers
• Operating machinery and/or power tools
• Operating motor vehicles or heavy equipment
• Assessing the accuracy, neatness, and thoroughness of the work assigned
• Required physical ability if mandated by customer or regulatory requirements

This job* *description is* *intended to* *describe the* *general nature* *and level* *of the* *work being* *performed. This* *is not an exhaustive list of all duties and responsibilities. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.