Field Service Technician I

Position Summary:   Responsible as technical resource for customers and factories trouble shooting problems in the field and providing factory start-ups and generally works independently. All aspects of providing technical support and problem solving for customers, factories and outside sales personnel.

Position Responsibilities:

• Provides start-ups and service for lighting control manufactures to including but not limited to:

• Identify solutions to on-site technical issues involving lighting control systems

• Provides control programming and testing in the field

• Provides investigation and analysis in the field

• Makes or directs installation corrections to solve problems

• Other duties as assigned by manager

Essential Skills:

• 2-3 years’ experience on electrical or low voltage system

• Knowledge of low voltage system and logic programming

• Basic understanding of electrical power systems

• Understanding of basic Networking principles

• Ability to read and understand building and control drawings

• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

• Understanding the implications of new information for both current and future problem solving and decision making

• Must have excellent communication skills both verbal and written

• Must have the ability to multi-task and make decisions quickly

• Must be able to travel extensively

• Must possess a valid driver’s license, along with auto insurance meeting minimum requirement of 100/300k injury/accident coverage

• Must be proficient on word, excel, and outlook