Field Service Technician II - DC Services

Position Summary JOB DESCRIPTION Independently performs standard field service, installation, preventive maintenance, testing, startup support, repair, and troubleshooting on industrial direct current power systems, stationary batteries, chargers, rectifiers, inverters, and supported multi-manufacturer uninterruptible power supply equipment.

Responsibilities Independently execute standard battery installation, replacement, connection, torque, polarity, grounding, inspection, and acceptance activities.

Perform preventive maintenance and approved testing, including voltage, resistance or impedance, temperature, charger performance, alarm, and operational checks.

Perform approved capacity or discharge testing after completing the applicable qualification.

Troubleshoot common battery, charger, rectifier, inverter, monitoring, and supported uninterruptible power supply issues.

Read and apply single-line diagrams, wiring diagrams, schematics, manufacturer manuals, and statements of work.

Identify deteriorated components and recommend corrective action within approved authority.

Coordinate routine site activities with customers, dispatch, technical support, subcontractors, and other field personnel.

Explain equipment condition, completed work, limitations, and recommended follow-up to the customer.

Complete accurate field reports, test records, photographs, deficiency information, and expense documentation.

Guide Technician I personnel during standard tasks and reinforce safe work practices.

Participate in scheduled and emergency response work.

Physical Requirements Heavy Lifting over 45 lbs.

Constant/Frequent Standing

Frequent kneeling/crawling/stooping

Frequent climbing (stairs, ladders)

Frequent driving (car, van, truck)

Must be able to wear electrical, arc-rated, chemical, respiratory, and fall-protection equipment when the hazard assessment requires it.

Requirements Must be willing to work flexible hours and weekends, if required. Must be available for out-of-area assignments of up to several weeks, and to assist on field assignments when required. Working knowledge of alternating current and direct current theory, battery fundamentals, chargers, rectifiers, inverters, and uninterruptible power supply operating principles.

Proficiency with digital multimeters, battery resistance or impedance testers, torque tools, thermal instruments, and other assigned test equipment.

Ability to diagnose common faults, distinguish symptoms from root causes, and know when engineering or senior escalation is required.

Professional written and verbal customer communication.

Ability to work independently and manage changing field schedules.

The associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have ability to regularly lift at least 50 pounds.

Valid driver's license.

Travel Time Required 50%,

Education/Experience High school diploma and 2–5 years of relevant field service, industrial electrical, critical-power, direct current, battery, telecommunications-power, or military technical experience.

Preferred - Associate degree or vocational credential in electrical or electronics technology.

Full-Time Employment The anticipated salary range for this role in the California, District of Columbia, Hawaii, New York, New Jersey, and Washington locality is between $83,821-$104,826 per year; salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process. About Us The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

VERTIV BEHAVIORS

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

About Vertiv Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]