Field Service Technician (Mechanical)

Install & Commission

Install and commission filtration systems, machinery, and wear-material components at customer sites

Assemble and prep equipment in-house alongside the Engineering team

Complete a Job Safety Analysis (JSA) before every job

Service & Troubleshoot

Inspect, service, and repair equipment on-site and remotely

Diagnose equipment and component failures, and lead root cause analysis

Provide remote troubleshooting support to customers

Travel to customer sites across Canada, the U.S., and internationally

Support & Grow the Business

Complete detailed service reports after every site visit

Support the warranty process and follow technical procedures

Promote K Factor products, services, and OEM spare parts

Spot new sales and future-work opportunities in the field

Requirements

Engineering/Technology diploma or degree, or equivalent hands-on experience with filtration equipment

5+ years in an applicable industry, ideally in field service, installation, commissioning, or a factory setting

Solid grasp of the industrial/mining aftermarket and its customers

Comfort reading prints and technical drawings

Strong customer-facing communication skills

Solid computer skills

Valid driver's license and passport, with willingness to travel

Benefits

Long-term career growth in a fast-paced, hands-on environment

Exceptional range of opportunities as we expand globally

A safety-first culture that puts employee well-being first

Room to stretch, learn, and make a real contribution

Small team, big impact — your work ships fast and matters

Entrepreneurial, hands-on culture — no red tape, no bureaucracy

Extended health care

On-site parking

Room to grow as our automation and panel shop capabilities expand