Field Service Technician | Athens

Νέα Ιωνία

Τεχνικοί / Service

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About Dräger Hellas

Dräger Hellas is a leading global company specializing in safety and medical technology. For more than 130 years, we have been dedicated to enhancing the quality of life by enabling professionals in industries such as healthcare, manufacturing, energy, and emergency services to perform their jobs safely and effectively.

We are currently seeking a Field Service Technician to join our Safety Service Department in Athens.

Job Summary

We are looking for a motivated and technically skilled Field Service Safety Engineer to strengthen our Safety Service team. In this role, you will be responsible for the installation, inspection, preventive maintenance, repair, calibration, and technical support of Dräger's safety equipment at customer sites and in our service facilities.

The ideal candidate has a strong technical background, enjoys working in the field, is customer-oriented, and is committed to delivering high-quality service while ensuring compliance with safety and quality standards.

The position reports directly to the Safety Service Manager and includes the following responsibilities:

• Perform installation, commissioning, inspection, preventive maintenance, troubleshooting, repair, and calibration of Dräger Safety products, including Gas Detection Systems, Personal Protective Equipment (PPE), Self-Contained Breathing Apparatus (SCBA), and related safety equipment.
• Provide on-site technical support and ensure timely resolution of customer service requests.
• Carry out scheduled maintenance activities in accordance with Dräger service procedures, manufacturer specifications, and applicable standards.
• Prepare accurate service reports, maintenance records, and technical documentation after each intervention.
• Ensure compliance with Dräger quality standards, safety procedures, and relevant local and international regulations.
• Support customers by providing technical guidance on the proper use and maintenance of safety equipment.
• Collaborate closely with the Sales and Service teams to identify customer needs and contribute to service excellence.
• Participate in technical training programs and continuously develop product and application knowledge through Dräger Academy.
• Maintain service tools, test equipment, and company assets in excellent working condition.
• Travel regularly throughout Greece to perform field service activities and provide customer support.

Qualifications

• Technical Institute in a related technical field.
• Previous experience in field service, maintenance, or technical support of industrial or safety equipment will be considered an advantage.
• Experience with gas detection systems, breathing apparatus, fire & safety equipment, or instrumentation is highly desirable.
• Strong troubleshooting and problem-solving skills.
• Good understanding of electrical, mechanical, and electronic systems.
• Customer-oriented mindset with excellent communication and interpersonal skills.
• Ability to work independently as well as collaboratively within a team.
• Good command of both Greek and English.
• Proficiency in Microsoft Office applications.
• Valid driving license.
• Willingness to travel frequently across Greece.

What We Offer

• Opportunity to develop your career in a multinational technology leader.
• Competitive remuneration package.
• Continuous technical education and professional certifications through the Dräger Academy.
• Company car.
• Company mobile phone and laptop.
• Private Medical Insurance.
• A collaborative, professional, and supportive working environment with opportunities for continuous learning and career development.

About Dräger

Dräger technology is used all over the world. We operate in around 50 countries with our own sales and service companies, working directly alongside our customers. From hospitals and fire departments to industrial facilities, professionals rely on our products every day: cutting-edge technology that combines real engineering with the digital future.

With over 130 years of experience, the passion and expertise of more than 16,000 employees worldwide, we are committed to turning technology into "Technology for Life."