Field Service Technician-Sabak Bernam

Highlights:

• Award Winning Company-Golden Bull Award and SME 100 Award
• Attractive incentives scheme – earn more based on your performance!
• Annual salary increment + performance bonus
• Travel allowance (Petrol / Toll / Parking/Repair and maintenance/Outstation meal)
• Company phone provided
• Opportunity for overseas trip / company retreat
• Staff appreciation & recognition awards
• Medical benefits included
• Work-life balance culture & supportive team environment
• Career enhancement

Responsibilities:

· Carry out repairs and servicing of Monochrome and Color Digital Multifunction Product (SHARP & FUJI FILM MFPs), enable hardware and software at workshop or customer's premises and services to the highest standards.

· Manage and repair copier on and off-site

· Investigate and resolve maintenance and repair issues

· Identifying and troubleshoot malfunctions cause

· Respond to all customer's call and ensure that the customer's machine is in working condition.

· Conduct trouble shooting on machines and escalate problem to Superior for issues that are complicated.

· OJT training will be provided.

· Our HQ located at Seremban 2 while we have Kajang and Melaka branch

· Experience in Related Fields would be an advantage

· This role will cover Sabak Bernam/Kuala Selangor/Hulu Selangor area and successful candidates will be assigned based on their home address

Requirements:

· Candidate must possess at least Professional Certificate/Diploma/Degree in Engineering (Electrical/Electronic), Engineering (Mechatronic/Electromechanical), Computer Science/IT or equivalent.

· Good communication skills in both written and spoken Bahasa Malaysia/ English.

· Ability to demonstrate and technically oriented with good analytical skills.

· Mature and able to work with minimum supervision. Able to handle customer's complaints.

· Knowledge of color digital print products and knowledge of file handling software will be an added advantage.

· At least 1 Year (s) of working experience in the related field is required for this position.

· Fresh graduates are encouraged to apply as training will be provided by the Company.

· Full-Time position(s) available.

· Able to work independently as well as a good team player.

· Good communication and interpersonal skills. Self-motivated and hardworking.

· Honest and responsible

· Must have own transport-CAR.

· Malaysians Only.

· Male Only (required for photocopy machine maintenance that is not suitable for female).