Field Service Technician Trainee

Operations Services, Inc. is an established services provider in the water and wastewater treatment services market, we manage, operate, and develop solutions for municipal, commercial and industrial clients in Michigan and several other states within the US. We provide management services for utilities, and specialized water treatment plants, industrial pretreatment, private developer services, billing services, grinder/lift station installations, repairs and maintenance. The position in based in Waters Michigan.

JOB SUMMARY

The Field Service Technician Trainee works alongside experienced technicians to assist with the installation, maintenance, troubleshooting, and repair of grinder pumps, lift stations, and related wastewater equipment.

This entry-level position provides hands-on training and practical experience in mechanical systems, pump maintenance, equipment installation, and field service operations. As skills and experience develop, the trainee will gradually take on additional responsibilities under the direction of experienced technicians and supervisors.

The ideal candidate is reliable, hardworking, safety-conscious, and eager to develop a long-term career in an essential service industry.

POSITION COMPENSATION & SCHEDULE

• Hourly Pay: $18.00–$23.00, based on experience and qualifications.
• Employment Type: Full-time, approximately 40 hours per week.
• Regular Schedule: Monday through Friday.
• Additional Hours: Occasional overtime, weekend work, and emergency service assistance may be required.
• On-Call Rotation: Participation may be required as training progresses and the employee becomes qualified to perform assigned duties.

ESSENTIAL JOB DUTIES & RESPONSIBILITIES

• Assist experienced technician(s) with the installation, maintenance, troubleshooting, and repair of grinder pumps, lift stations, and related equipment.
• Learn hands-on skills in pump repair, rebuilding, and basic mechanical and electrical troubleshooting.
• Help remove, replace, clean, and reassemble pumps and equipment.
• Accompany technician(s) on residential, commercial, and municipal service calls.
• Prepare, load, and organize tools, equipment, and materials for daily jobs.
• Maintain clean, safe, and organized work areas, service vehicles, and shop equipment.
• Follow company safety procedures and provide professional, courteous customer service.
• Assist with service documentation, emergency repairs, and other duties as assigned.
• Other job duties as required by the company

MINIMUM QUALIFICATIONS

• High school diploma or GED preferred.
• Valid State of Michigan driver's license with a clean driving record.
• Able to pass a drug test and background check.
• Basic mechanical aptitude and interest in learning equipment maintenance and repair.
• Ability to safely use common hand tools and power tools, or willingness to learn.
• Strong work ethic, reliability, and willingness to perform physically demanding work.
• Ability to follow directions, learn new procedures, and work effectively as part of a team.
• Good communication and basic problem-solving skills.
• Willingness to work outdoors in varying weather conditions.
• Ability to maintain a professional attitude when interacting with customers and coworkers.
• Willingness to participate in job-specific training and safety programs.

PREFERRED QUALIFICATIONS

Experience in any of the following areas is beneficial but not required:

• Mechanical maintenance or equipment repair.
• Plumbing, electrical, or construction work.
• Automotive, small engine, or industrial equipment repair.
• General labor, installation, or field service work.
• Experience working with hand tools, power tools, or shop equipment.

We value a positive attitude, dependability, and willingness to learn just as much as previous work experience.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

This position involves physically active work in a variety of indoor and outdoor environments.

Candidates must be able to:

• Perform physical tasks involving standing, walking, bending, kneeling, reaching, pushing, and pulling.
• Lift and move equipment and materials weighing at least 50 pounds, with assistance or appropriate lifting equipment when needed.
• Work outdoors in varying weather conditions, including heat, cold, rain, and snow.
• Work in wet, dirty, dusty, and occasionally confined or uncomfortable environments.
• Tolerate exposure to wastewater-related odors, noise, and other conditions associated with utility maintenance.
• Safely work around mechanical equipment and electrical systems under qualified supervision.
• Travel to customer locations and job sites as required.
• Work occasional extended hours or assist with emergency service calls when needed.

TRAINING & CAREER DEVELOPMENT

Operations Services, Inc. is committed to helping employees develop practical skills and advance professionally.

The Field Service Technician Trainee will receive hands-on training in:

• Grinder pump and lift station operation.
• Pump installation, maintenance, and repair.
• Basic mechanical and electrical troubleshooting.
• Pump rebuilding and component replacement.
• Preventative maintenance procedures.
• Equipment operation and workplace safety.
• Field service procedures and customer communication.

As the employee demonstrates technical proficiency, reliability, and the ability to perform increasingly complex assignments, opportunities for advancement into a Field Service Technician position may become available.

EMPLOYEE BENEFITS

Operations Services, Inc. offers a comprehensive benefits package for eligible employees, including:

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Group life insurance.
• Short-term and long-term disability insurance.
• Paid holidays.
• Paid vacation and personal days.
• On-the-job training and professional development opportunities.

SELECTION PROCESS

The selection process may include application review, interviews, reference checks, and other job-related assessments. Selected candidates may be required to complete a pre-employment medical examination and drug screening.

Pay: $18.00 - $23.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person