Field Service Technicians Needed

Adecco is proud to be partnering with a global industrial technology manufacturer to recruit an experienced Field Service Technician. Supporting customers across metropolitan and regional Victoria, this is an excellent opportunity to join a market-leading organisation renowned for its innovative equipment, strong safety culture and long-term career development opportunities in the food industry.

This role will suit a mechanically and electrically minded technician who enjoys troubleshooting, customer interaction and working both independently and as part of a collaborative service team.

The Opportunity

Reporting to the Field Service Supervisor, you will be responsible for servicing, maintaining and troubleshooting specialised industrial equipment at customer sites across New South Wales. You will play a key role in supporting customers, resolving technical issues and ensuring equipment reliability and performance.

Working in a dynamic field-based environment, you will utilise your technical expertise to diagnose faults, complete repairs and provide outstanding customer support while maintaining high service standards.

Key Responsibilities

• Service, repair and troubleshoot industrial equipment across customer sites.
• Provide technical support and assistance to customers via phone and in person.
• Diagnose electrical and mechanical faults using appropriate testing equipment.
• Conduct equipment audits, preventative maintenance and service inspections.
• Liaise with customers regarding repair requirements, recommendations and solutions.
• Manage spare parts requirements and coordinate parts ordering for service activities.
• Ensure accurate service reporting and record keeping within company systems.
• Maintain technician stock levels and inventory control.
• Support the sales team with technical advice and customer engagement when required.
• Maintain company vehicle, tools and equipment in a safe and serviceable condition.
• Metropolitan and regional travel as needed

About You

To be successful in this position, you will demonstrate:

• Strong mechanical and electrical troubleshooting capabilities.
• Previous experience in a field service, maintenance or technical support role in the food industry.
• Ability to read technical documentation and follow diagnostic procedures.
• Excellent customer service and communication skills.
• Strong organisational and time management abilities.
• Self-motivation and the ability to work autonomously.
• A proactive, solutions-focused approach to problem solving.
• Experience using Microsoft Office and computer-based service systems.

Desirable Qualifications & Licences

• Trade qualification in Electrical, Mechanical, Maintenance or a related discipline.
• Restricted Electrical Licence or willingness to obtain.
• Current Forklift Licence.
• Experience using multimeters and electrical testing equipment.
• Experience working with industrial automation, manufacturing, packaging or processing equipment.

What's on Offer

• Permanent full-time position with long-term career stability.
• Fully maintained company vehicle with personal use.
• Mobile phone and laptop provided.
• Overtime opportunities available.
• Annual performance bonus program.
• Health insurance support program.
• Leave loading.
• Uniforms, PPE, tools and testing equipment supplied.
• Monday to Friday work schedule promoting work-life balance.
• Ongoing training and career development opportunities.

About the Company

Our client is a globally recognised manufacturer of industrial equipment and engineered solutions, servicing a wide range of industries including manufacturing, packaging, transport, medical and electronics. With a strong reputation for innovation, customer service and employee development, they offer a supportive environment where technical professionals can build rewarding long-term careers.

If you're an experienced Field Service Technician looking for a role that combines technical challenge, autonomy and career growth, we'd love to hear from you. Apply now or email me directly on [email protected] or I am available for a conversation on [0416 369 753](tel:0416 369 753).