Field Service Technician/Technology Integrator

About us

Solutions and innovation are what we’re all about at SITECH Construction NZ Ltd. As the Trimble Authorised Dealer for New Zealand, we specialise in providing the latest in construction technology across a diversity of industries. We’re an organisation made up of people with a passion for helping our clients achieve best practice in their fields.

About the role

We welcome applications from the Manawatū-Whanganui Region, including Palmerston North, as well as Taupo or Napier.

As our new Field Service Technician/Technology Integrator, you will carry out the installation and maintenance of machine control technology on heavy machinery, provide training to operators and provide support to customers.

Your day-to-day responsibilities:

• Installations of Trimble machine control systems including mechanical, auto-electrical and some hydraulics.
• Support Account Sales Managers, assisting them with technical demonstrations to our customers, providing technical support and building relationships with customers who use our technology in the field.
• Provide leads to the sales teams and always take a proactive approach in ensuring we are meeting the needs of our customers and providing market intelligent to the sales team and management.
• Provide end user training as necessary
• Other ad hoc tasks as assigned from time to time

About you

• Relevant industry experience, with civil engineering experience a plus, and/or tertiary or trade qualification in Auto-Electrical, Civil Engineering, Surveying, or relevant engineering qualification
• Current unrestricted driver's license - essential
• Advanced knowledge of Trimble Machine Control technology
• Superior customer service focus
• Be a team player, communicator while having the ability to work unsupervised

This is a busy role and to be successful you'll need to enjoy being kept on your toes. You will also need to be the type of person who gets a kick out of learning new technology and fixing things right the first time.

You’ll go the extra mile to ensure our customers are happy by providing prompt assistance and the best solutions possible. We work closely with our customers to resolve any problems and ensure their systems are running smoothly and efficiently.

What we offer

You'll be joining a friendly, forward-thinking organisation that offers a range of employee benefits including:

• Generous performance-based incentives
• Employee Assistance Program (EAP) – complimentary confidential sessions in counselling, wellbeing coaching, financial coaching and more
• Potential domestic and international relocation for career progression and diversification
• Ongoing training and opportunities for career advancement
• Access to an exciting line up of cutting-edge technology

Applications are shortlisted once submitted. Don’t miss out on this fulfilling opportunity - apply today!