Softtek
Field Services Agent EUC & ClientApps Jr
18 days ago
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Important information
Location:
Canton, MS, USA
Work mode:
Onsite
Published on:
9 October 2026
What they need
Job Title: Field Service Agent
Location: Canton, MS
Duration: FTE Term
Position Summary
Provide L2 technical support (incident/requirement resolution) to end users. Diagnose and resolve hardware and software incidents to end users to ensure continuity of operations. When necessary, travel to the users' locations to resolve the incident/requirement in person, guaranteeing a quick response and complying with the project's SLAs. Maximize customer satisfaction through high-quality technical support.
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