Field Services Engineer

Field Service Engineer I, II, II

Work Schedule: Full-Time

Work Location: Chandler, AZ; Phoenix, AZ/ Hillsboro, OR (only locals)

Salary Range: $53,000 – $110,000 per year(Differs according to level)

Job Summary

We are seeking a skilled Field Service Engineer to provide installation, maintenance, troubleshooting, and technical support for complex electro-mechanical and electronic equipment at customer sites. This role plays a critical part in ensuring equipment reliability, minimizing downtime, and delivering high-quality technical service in a fast-paced, customer-focused environment.

The ideal candidate will have strong technical troubleshooting abilities, experience working with advanced equipment systems, and the flexibility to travel and support customer operations as needed.

Key Responsibilities

• Perform on-site installation, repair, maintenance, and startup services for complex electro-mechanical and electronic equipment
• Troubleshoot equipment issues to the component level and implement corrective actions to minimize downtime
• Conduct diagnostics and root cause analysis to resolve system malfunctions
• Support equipment upgrades, modifications, and relocations
• Maintain accurate service documentation, reports, and maintenance records
• Collaborate with internal teams and customers to coordinate service activities
• Develop and implement customer response and action plans
• Provide technical guidance and mentorship to junior engineers when needed
• Maintain compliance with safety procedures and operational standards
• Participate in ongoing technical training and certification programs

Required Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Electronics, or related technical field
• Experience in installation, maintenance, repair, or troubleshooting of complex equipment systems
• Ability to read and interpret electrical and mechanical schematics, diagrams, and technical manuals
• Strong analytical and problem-solving skills
• Ability to work in controlled or technical environments requiring personal protective equipment
• Willingness and ability to travel frequently based on customer and project needs
• Flexibility to work various shifts, including overtime or on-call support when required
• Strong communication and customer service skills

Preferred Qualifications

• Experience supporting semiconductor, manufacturing, automation, or industrial equipment
• Experience performing field service, equipment commissioning, or technical support
• Familiarity with Microsoft Office or similar business software tools
• Experience mentoring or training junior technical staff
• Experience working in customer-facing technical service environments

Core Competencies

• Field Service & Equipment Support
• Troubleshooting & Diagnostics
• Preventive & Corrective Maintenance
• Equipment Installation & Commissioning
• Customer Support & Communication
• Technical Documentation
• Root Cause Analysis
• Safety Compliance
• Team Collaboration

Russell Tobin is a leading minority-owned professional recruitment and staffing advisory organization.

We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.