Field Services Engineer

**Please note this position is an Electrical biased Engineering role and candidates will ideally be located within the Midlands, UK region**

Qualifications and Experience:

• 4 or more years of related experience and/or formal training in equipment maintenance, repair and troubleshooting. Knowledge of packaging or similar equipment is advantageous
• Technical training with graduation or education of industrial or mechanical engineering
• Demonstrated ability to read electrical, mechanical engineering PLC and operator interface knowledge/experience.
• Intermediate level of PLC expertise preferably on Siemens TIA Portal and Step 7 platform. Rockwell control Logix 5000 and Studio 5000 would be acceptable.
• Must be prepared to travel if required on short notice. Working hours are flexible to meet Customer demands. Some shift / out of hours working will be required as necessary.

Key Responsibilities

• Conducts top-level troubleshooting, diagnosis and repair of electrical, mechanical and controls related problems on machines installed at customer locations, including overhauls and field upgrades as necessary
• Participates in the development, processing and follow up of specifications during machinery tests, debugging and start up, as well as, during the development and field testing of new carton designs
• Develops and maintains productive working relationships with customers and acts professionally and proactively to resolve equipment, cartons or service-related issues
• As the technical expert, partners with sales and converting manufacturing individuals and teams to resolve customer issues, as well as, support new business opportunities and product development projects
• Prepares service reports, modified schematics, standard operating procedures and carton specification updates to support field initiatives and changes
• Reports on progress of projects / assignments to all internal and external stakeholders
• Conducts audits, evaluations and assessment of machine systems / performance results
• Liaises with other companies / OEM’s working on common projects