Field Services Engineer

Field Service Representative – Europe

TARCG has been appointed to identify an experienced Field Service Representative for a key technical appointment within the European customer support organisation of a leading international business aviation group.

Operating across Italy and the wider European region, the FSR will act as a trusted technical interface between the organisation and its aircraft operators, providing in-market support across technical issues, defect resolution and AOG events.

This is not a conventional certifying engineer position. It is a highly autonomous, customer-facing appointment requiring strong technical experience, sound judgement and the professional credibility to represent the organisation directly with operators.

The position is home/field-based. Candidates do not need to reside in Italy but must be suitably located within Europe and comfortable travelling extensively throughout the region.

Key Responsibilities

• Act as a regional technical point of contact for aircraft operators and flight departments.
• Provide on-site and remote technical support across the assigned territory.
• Lead troubleshooting and resolution of aircraft defects and technical issues.
• Support and coordinate AOG and non-AOG events.
• Provide technical guidance to operators and maintenance organisations.
• Coordinate with engineering, product support and specialist technical teams.
• Support aircraft Entry Into Service and post-delivery technical matters.
• Build and maintain trusted relationships with operators throughout the region.

Candidates should demonstrate:

• EASA Part-66 B1 or B2 licence.
• Proven hands-on Gulfstream aircraft experience.
• Strong Gulfstream systems, troubleshooting and fault-finding knowledge.
• Experience across scheduled, unscheduled and AOG maintenance.
• Ability to operate autonomously and make sound technical decisions.
• Strong customer-facing communication and professional presence.
• Fluent English.
• Ability to travel extensively – up to approximately 75% .
• A suitable European base from which to support the territory.
• A current Gulfstream type rating and experience across multiple Gulfstream aircraft types would be highly advantageous.

Location: Europe – Home / Field-Based

Territory: Italy & wider European region

Salary: €115,000 per annum

Travel: Up to 75%

Licence: EASA Part-66 B1 or B2

TARCG welcomes confidential approaches from suitably qualified individuals. All applications and expressions of interest will be handled with appropriate discretion.

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